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Home » GFI User Forums » GFI FaxMaker » Error 1701 when sending attachment to be Faxed
Error 1701 when sending attachment to be Faxed [message #147616] Mon, 24 February 2020 17:17 Go to next message
itbanker14 is currently offline  itbanker14
Messages: 1
Registered: February 2020
Hello,

We are experiencing an error. The end-user is using Outlook 2019 and attempting to send fax via email. We upgraded to Windows 10 Pro and now experience the problem. When the .docx item is attached and the email is sent, we receive this error: • Error: Attachment conversion failed : 1701.

Hope someone can assist.

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Re: Error 1701 when sending attachment to be Faxed [message #147625 is a reply to message #147616] Tue, 25 February 2020 14:17 Go to previous message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Hi

What version of Microsoft Outlook is installed on the server where FM is installed?

see:
https://manuals.gfi.com/en/fax19/Content/ACM/Sending/Documen t_Conversion.htm

Ian Bugeja
GFI Software

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