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Home » GFI User Forums » Kerio Control » Cant install VPN Client (VPN Client not possible to install)
Re: Cant install VPN Client [message #147756 is a reply to message #147744] Tue, 17 March 2020 12:56 Go to previous messageGo to next message
robinbateman is currently offline  robinbateman
Messages: 220
Registered: April 2012
Location: Oxford(ish) UK

The silence from GFI is deafening

4 more failed installations today on 10.15. Cannot use 2FA with IPSec....


Robin Bateman
One Red Mouse
Blog: http://bit.ly/OWjcGL
Re: Cant install VPN Client [message #147790 is a reply to message #147744] Thu, 19 March 2020 23:42 Go to previous messageGo to next message
gskibum is currently offline  gskibum
Messages: 57
Registered: October 2011
Regarding System Preferences crashing when the Kerio VPN client is opened, all I have to offer is a "me too."

However only 1 system out of about 40-50 is doing it. I don't know for sure but I wouldn't be surprised to find it's a Catalina system.
Re: Cant install VPN Client [message #147794 is a reply to message #147790] Fri, 20 March 2020 20:30 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Hi all

we have updated the macOS VPN client on http://cdn.kerio.com/dwn/control/control-9.3.4-3795/kerio-co ntrol-vpnclient-9.3.4-3795-mac.dmg

THis is now correctly notarized and will work on the latest macOS Catalina.



Ian Bugeja
GFI Software
Re: Cant install VPN Client [message #147806 is a reply to message #147794] Mon, 23 March 2020 20:15 Go to previous messageGo to next message
ebatte is currently offline  ebatte
Messages: 27
Registered: June 2005
Location: Houston, TX
Here is what worked for me:

Create a new user on the Mac with Admin privileges
Log in as the new user and install the VPN Client
Reboot
Login as original user and Kerio VPN Preference pane works as normal
Re: Cant install VPN Client [message #147827 is a reply to message #147794] Wed, 25 March 2020 16:19 Go to previous messageGo to next message
JeriMind is currently offline  JeriMind
Messages: 16
Registered: March 2016
we have the same problem.
have updated from mojava to catalina and installed the latest client.
if i create a new user profile it works. but not with the old one. no matter if i delete it before reinstall reboot etc.

somebody has an idea how the old user profile works again.
Re: Cant install VPN Client [message #147884 is a reply to message #147794] Mon, 30 March 2020 00:17 Go to previous messageGo to next message
robinbateman is currently offline  robinbateman
Messages: 220
Registered: April 2012
Location: Oxford(ish) UK

Thanks for the update Ian

We have done the majority (if not all) of our clients know bt I will be sure to update with progress next time I do one

Razz


Robin Bateman
One Red Mouse
Blog: http://bit.ly/OWjcGL
Re: Cant install VPN Client [message #147889 is a reply to message #147884] Mon, 30 March 2020 13:12 Go to previous messageGo to next message
robinbateman is currently offline  robinbateman
Messages: 220
Registered: April 2012
Location: Oxford(ish) UK

Hi Ian

FYI I just tried to set up a client on 10.11 with the latest Control client version 9.3.4 but it would not mount the downloaded DMG

I then successfully installed the previous 9.3.3 version


Robin Bateman
One Red Mouse
Blog: http://bit.ly/OWjcGL
Re: Cant install VPN Client [message #147903 is a reply to message #147889] Tue, 31 March 2020 12:41 Go to previous messageGo to next message
robinbateman is currently offline  robinbateman
Messages: 220
Registered: April 2012
Location: Oxford(ish) UK

Hi All

I can confirm the latest installer works (installs) as expected on Mac OS X 10.15.3 (Catalna)

Thanks Ian


Robin Bateman
One Red Mouse
Blog: http://bit.ly/OWjcGL
Re: Cant install VPN Client [message #148046 is a reply to message #147903] Thu, 30 April 2020 20:47 Go to previous messageGo to next message
marito158 is currently offline  marito158
Messages: 2
Registered: April 2020
keep getting same error: could not load kerio control vpn client preference pane
I have tried, termina (sudo launchctl load com.kerio.kvpncsvc.plist) = no luck,
removing the all files from Macintosh/Library/Preferences/SystemConfig... and restarting the machine and reinstalling = No luck
Also create a new user uninstalled kerio on original user, log in the new user and installed Kerio, and it works fine, but when i go back to the original user same error = no luck (That confirms that problem is not with Catalina Version 10.15.4 (19E287))
Tried reinstall several version of Kerio Control = no luck

Anyone can HELP please, with COVID-19, We really need this working.

Re: Cant install VPN Client [message #148047 is a reply to message #147903] Thu, 30 April 2020 21:29 Go to previous messageGo to next message
marito158 is currently offline  marito158
Messages: 2
Registered: April 2020
UPDATED:
Solution to "Could not load Kerio Control VPN Client Preferences Pane"
Unistall VPN Kerio Control using the UNINSTALLER from download . kerio . com site
Reboot and reinstall Kerio Control with downloaded file from adobe link, and it worked finally.

Re: Cant install VPN Client [message #148602 is a reply to message #148046] Wed, 26 August 2020 17:21 Go to previous messageGo to next message
vonknight is currently offline  vonknight
Messages: 1
Registered: August 2020
I keep receiving the error "Could not load kerio Control VPN Client preference pane."

My macOS is Catalina ver. 10.15.6 on a brand new MacBook Air 2020
I've tried both the current kerio-control-vpnclient-9.3.4-3795-mac.dmg and the beta kerio-control-vpnclient-9.3.5-4217-b2-mac.dmg

I've also tried all of the suggestions listed in martio158's quote below.

Any additional suggestions? I really need to get this working if possible.

marito158 wrote on Thu, 30 April 2020 20:47
keep getting same error: could not load kerio control vpn client preference pane
I have tried, termina (sudo launchctl load com.kerio.kvpncsvc.plist) = no luck,
removing the all files from Macintosh/Library/Preferences/SystemConfig... and restarting the machine and reinstalling = No luck
Also create a new user uninstalled kerio on original user, log in the new user and installed Kerio, and it works fine, but when i go back to the original user same error = no luck (That confirms that problem is not with Catalina Version 10.15.4 (19E287))
Tried reinstall several version of Kerio Control = no luck

Anyone can HELP please, with COVID-19, We really need this working.
Re: Cant install VPN Client [message #148812 is a reply to message #148602] Tue, 06 October 2020 19:54 Go to previous message
gskibum is currently offline  gskibum
Messages: 57
Registered: October 2011
I've been setting up a lot of brand new Macs lately, and this happens with about half of them.

The only solution I can get to consistently work is to uninstall the software, create a new user account, and install from there.

Which is a big speed bump in deploying boxes to users. Instead of a 1 minute process, I have to waste 1/4 hour or more on this rigmarole on each affected box.

[Updated on: Wed, 07 October 2020 17:43]

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Re: Cant install VPN Client [message #150802 is a reply to message #148812] Mon, 10 January 2022 07:47 Go to previous message
Adamivk is currently offline  Adamivk
Messages: 1
Registered: January 2022
Location: sdfdf

Где Вы ищите свежие новости?
Лично я читаю и доверяю газете https://www.ukr.net/.
Это единственный источник свежих и независимых новостей.
Рекомендую и Вам
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