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Home » Product Feedback » GFI FaxMaker Feedback » Web Interface Enhancements (In the Monitor > Fax Queue some bugs and enhancements are needed)
Web Interface Enhancements [message #147282] Wed, 18 December 2019 00:59 Go to next message
Nascoop is currently offline  Nascoop
Messages: 2
Registered: March 2019
From the browser interface (using Chrome and MS Edge) in the Monitor > Queued Faxes section, I've noticed some bugs exist and some enhancements are needed:

1) Pointing to the side-scroll bar and moving it down doesn't scroll to the bottom of a long list. For example, in a list of 30 faxes, it will only scroll through the first 8 or 9.
2) The lines need numbered for easy counting and easy differentiation from other lines (this should be independent of the column sorting...just a simple line count, regardless of sorting).
3) The mouse scroll wheel currently must be used to get to the bottom of the list. Because of this, it's difficult to count as you scroll because of how the lines move and the grid looks (they all blend together and it's difficult to see what line scrolled off the top of the screen). If #1 above was fixed, the side scroll could be used for this purpose. If #2 above was added, this would be less of an issue.
4) Filters on the left need "Failed" added. Currently 'All' might say 20 but 'Pending', 'Sending', and 'Sent' might only total 18 because 2 failed. Given the limitations in #1, 2 and 3 above, the Failed filter would be most helpful.
5) The 'Select All' checkbox doesn't work. Manual selection is the only option.
6) While manually selecting documents, the 'Select All' box shows an incorrect count somewhere after 8 or 9 selections. Also, clicking the 'Select All' after making manual selections, the incorrect number will change to another incorrect number.
7) Column sort needs to be remembered so the next time I enter this screen it sorts by that column. Please, make this persist over all login sessions, not just the built-in browser timer for a single session.

Also, in the Monitor > Fax Lines page, (or maybe in the Queued Faxes page) a PAUSE button is greatly needed. I'm not asking for a pause to temporarily halt the current fax transmission (there's a 'Halt' button for that), I'm asking for a pause to temporarily stop the lines from sending anything that's pending...pause ALL further faxing. Sometimes it's necessary to see what's in the queue and "take inventory" but that's hard to do while the software is diligently sending the pending faxes. Stopping the services on the server isn't an option either because then the fax queue page is empty until the services are restarted.

Thank you,

Nasco-op, Inc.
Re: Web Interface Enhancements [message #147344 is a reply to message #147282] Sun, 05 January 2020 08:38 Go to previous message
okrekov is currently offline  okrekov
Messages: 2
Registered: April 2019
Hello Nascoop,

Thanks for the detailed description of the issues.
Regarding ##1-6, all of them are effects of the decision to make this page "endless" instead of making a paginator. We will either fix these issues with the current approach or reconsider to use a paginator instead.
#7 will be fixed as well.
These web-related issues will be introduced in one of the further releases.

As about a Pause button, it would not be such a straightforward task as it requires changes in the fax queue manager. Anyway, we will discuss this.

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