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Home » GFI User Forums » Kerio Connect » Kerio Connect on Mac OS Catalina (Does it work on Mac OS Catalina)
Kerio Connect on Mac OS Catalina [message #146813] Tue, 15 October 2019 04:28 Go to next message
chad954 is currently offline  chad954
Messages: 8
Registered: October 2019
Has anyone tried installing or upgrading to Mac OS Catalina and does Kerio Connect work OK?

I have emailed GFI/Kerio Connect support and also had my salesperson contact them and all I hear is CRICKETS....

If anyone has installed Catalina - please let me know if you ran into any problems with Kerio Connect.

Thank you.

Re: Kerio Connect on Mac OS Catalina [message #146816 is a reply to message #146813] Tue, 15 October 2019 09:00 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Hi

GFI does not suggest upgrading to macOS Catalina at this stage. We are investigating the incompatibilities with Kerio Connect. There is a lot of broken software with macOS Catalina with companies such as Adobe advising customers not to upgrade.

https://www.forbes.com/sites/ewanspence/2019/10/10/apple-mac os-catalina-update-broken-32bit-mac-imac-macbook-pro-fix-mis take/

Regards


Ian Bugeja
GFI Software
Re: Kerio Connect on Mac OS Catalina [message #146826 is a reply to message #146813] Tue, 15 October 2019 20:59 Go to previous messageGo to next message
j.a.duke is currently offline  j.a.duke
Messages: 239
Registered: October 2006
chad954 wrote on Mon, 14 October 2019 22:28
Has anyone tried installing or upgrading to Mac OS Catalina and does Kerio Connect work OK?

I have emailed GFI/Kerio Connect support and also had my salesperson contact them and all I hear is CRICKETS....

If anyone has installed Catalina - please let me know if you ran into any problems with Kerio Connect.

Thank you.

I'd wait 6 months (or more) to use any new version of macOS for a server. The only way I'd run anything important on a newly released OS is if an emergency replacement machine absolutely required it. And I get around that by keeping a spare of my server hardware handy, so I'm not dependent upon newly released hardware as well.

If an older version of the OS is working fine, then stick with it.

I've run servers on macOS, Mac OS X & classic Mac OS (6, 7, 8, 9) for 25 years and by following my own advice, I've had solid, reliable systems for myself & clients.

Remember, you don't need any of those fancy features for a server-just the basics.

Cheers,
Jon
Re: Kerio Connect on Mac OS Catalina [message #146911 is a reply to message #146826] Mon, 28 October 2019 11:34 Go to previous messageGo to next message
martin.kaufmann is currently offline  martin.kaufmann
Messages: 101
Registered: August 2018
Location: Germany
Do you ask for Catalina as Server platform for Kerio Connect or as a client?
We have installed 10.15 on the first test client machines and have no specific problems so far.
Neither with Kerio Connect Client 9.2.9 nor Outlook o365 V16.30

Regards,
Martin


Kerio Connect 9.3.1 p1
CentOS 7
(until May ยด22)
Re: Kerio Connect on Mac OS Catalina [message #147117 is a reply to message #146911] Mon, 25 November 2019 07:40 Go to previous messageGo to next message
chad954 is currently offline  chad954
Messages: 8
Registered: October 2019
I run Kerio Connect on a Mac Mojave Server.

I still have heard nothing from Ian and even sent a follow up email.

We are back to crickets again...

Their webpage lists Mojave in the system requirements but not Catalina... so I am guessing they are making little to no progress.

Re: Kerio Connect on Mac OS Catalina [message #147120 is a reply to message #147117] Mon, 25 November 2019 10:48 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
HI all

some clarifications
Kerio Connect Server installation on Catalina is coming in version 9.2.11 which should be released shortly.


Ian Bugeja
GFI Software
Re: Kerio Connect on Mac OS Catalina [message #147233 is a reply to message #147120] Tue, 10 December 2019 18:50 Go to previous messageGo to next message
majikshop
Messages: 2
Registered: December 2019
I see that 9.2.11 is released - I still don't see Catalina under the System Requirements. Please confirm that 9.2.11 is compatible with Catalina.
Re: Kerio Connect on Mac OS Catalina [message #147235 is a reply to message #147233] Tue, 10 December 2019 20:29 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Yes I confirm Kerio Connect 9.2.11 server can be installed on macOS 10.15 Catalina

On the other hand, Kerio Connect Account Assistant has some compatibility issues and these will be fixed in 9.2.12


Ian Bugeja
GFI Software
Re: Kerio Connect on Mac OS Catalina [message #147240 is a reply to message #147235] Wed, 11 December 2019 00:43 Go to previous messageGo to next message
majikshop
Messages: 2
Registered: December 2019
Thank you. If 9.2.11 is installed under El Capitan, and the server OS is upgraded to Catalina, would you also expect that to work ok?
Re: Kerio Connect on Mac OS Catalina [message #147246 is a reply to message #147240] Wed, 11 December 2019 10:52 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Yes upgrades from El Capitan to Catalina should also be ok

Ian Bugeja
GFI Software
Re: Kerio Connect on Mac OS Catalina [message #147247 is a reply to message #147246] Wed, 11 December 2019 10:52 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Yes upgrades from El Capitan to Catalina should also be ok

Ian Bugeja
GFI Software
Re: Kerio Connect on Mac OS Catalina [message #147510 is a reply to message #147247] Fri, 07 February 2020 21:53 Go to previous messageGo to next message
chad954 is currently offline  chad954
Messages: 8
Registered: October 2019
this failed miserably.

Right after installing Catalina and rebooting, Kerio stopping scanning for viruses and said it cant connect, the FullSearch Text feature stopped. I opened a urgent ticket and support doesnt know why this doesnt work.

Ugh......

They had me update to Kerio Connect 9.3.12 Beta 1 and said that would fix it and it DID NOT.

So I am sitting here with Anti Virus turned off, FullText Search turned off, the Chat feature turned off, because all they do is continue to send errors and attempt to start and they fail.

My renewal is coming up and am seriously considering another product.

I even asked Kerio before I purchased - which platform is the most stable out of all the platforms you run on and they said "they are all stable doesnt matter which one you choose". Wrong!

You cant even click on the Support Information button to email the logs to support because its been broken for atleast 10 months...

Update after update and things dont get fixed.

Re: Kerio Connect on Mac OS Catalina [message #147511 is a reply to message #147510] Sat, 08 February 2020 00:41 Go to previous message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Hi

what kind of errors do they report i the log?



Ian Bugeja
GFI Software
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