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kerio NG500 with unifi 48 ports switch [message #146807] Mon, 14 October 2019 19:23 Go to next message
recol is currently offline  recol
Messages: 6
Registered: October 2019
Hello, I am a newby here and i have some problems with a kerio NG500 in combination with a Unifi switch.

On the Kerio NG500 there are three 4G pepwaves on the WAN poort and one VSAT on the WAN poort. this is working fine.

The kerio is connected to a 48 port Unifi switch and there are LAN users (directly connnected to the switch) and 19 AP the Unifi HD PRO.

The problem is that they want to do the User and Guest control on the Kerio. so they must get the Captive portal when they login to the network.

This is not working for the WLAN users but it works for the LAN users wich are connected to the same switch. i try to change the port number from the unfi switch that is forwarding to external portal server but still the same problem.

some one that can help me please?

kind regards rene
Re: kerio NG500 with unifi 48 ports switch [message #146808 is a reply to message #146807] Mon, 14 October 2019 21:05 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 566
Registered: March 2017
Location: Malta
Hi

Can you explain a bit more your network, from where are your WLAN users coming from? Do you have a Unifi Access Point? Is it connected to the Unifi Switch?


Ian Bugeja
GFI Software
Re: kerio NG500 with unifi 48 ports switch [message #146809 is a reply to message #146808] Mon, 14 October 2019 21:44 Go to previous messageGo to next message
recol is currently offline  recol
Messages: 6
Registered: October 2019
thanks for your reply, WLAN users connect to the unifi HD Pro unifi AP. the AP are connected to the Unifi 48 switch also the LAN users are connected to the same switch
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Re: kerio NG500 with unifi 48 ports switch [message #146817 is a reply to message #146809] Tue, 15 October 2019 09:02 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 566
Registered: March 2017
Location: Malta
Thanks the setup makes sense.

What is the gateway of the WLAN client? Is it the Kerio NG500? Also is the Gateway for Lan identical to WLAN?


Ian Bugeja
GFI Software
Re: kerio NG500 with unifi 48 ports switch [message #146818 is a reply to message #146817] Tue, 15 October 2019 11:11 Go to previous messageGo to next message
recol is currently offline  recol
Messages: 6
Registered: October 2019
Yes the gateway for the LAN users and the WLAN users is the same
Re: kerio NG500 with unifi 48 ports switch [message #146820 is a reply to message #146818] Tue, 15 October 2019 14:25 Go to previous message
ian.bugeja is currently offline  ian.bugeja
Messages: 566
Registered: March 2017
Location: Malta
From what you are describing the LAN and WLAN users are identical and for Kerio Control, it should not make any difference.

I suggest to reach out to GFI Support for further assistance


Ian Bugeja
GFI Software
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