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Home » Product Feedback » Kerio Connect Feedback » Support nested groups to easily manage mail delivery to all users of a directory service group
icon13.gif  Support nested groups to easily manage mail delivery to all users of a directory service group [message #146273] Thu, 18 July 2019 13:54
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Messages: 14
Registered: November 2013
1. Issue Description:
We have an Active Directory group "ParentGroup". In This Group there are other Groups "ChildGroup1" and "ChildGroup2" nested. Each of the Groups and each user has its own E-Mail address. There are no users added directly to the ParentGroup group.

Group ParentGroup(parentGroup<_at_>ourcompany.xy)
|-Group ChildGroup1(childgroup1<_at_>ourcompany.xy)
| |-User1 (user1<_at_>ourcompany.xy)
| |-User2 (user2<_at_>ourcompany.xy)
|-Group ChildGroup2 (ChildGroup2<_at_>ourcompany.xy)
| |-User3 (user3<_at_>ourcompany.xy)
| |-User4 (user4<_at_>ourcompany.xy)

When sending a mail to ChildGroup1@ and ChildGroup2@ the mails are delivered to the users. But when I send a mail to parentGroup<_at_> the mail will not be delivered, I get a mail from the Mail Delivery Subsystem "Your message has not reached some or all of the recipients." (when I add a user directly to the group "ParentGroup", the user gets the mail). When opening ParentGroup in the web administration interface, the ParentGroup has no users added. This is due to the fact that Kerio doesn't support nested groups. (see iguration/accounts/creating-user-groups-in-kerio-connect-112 7.html)

As our company grows it is highly important to be able to easily manage users and mails the users should recieve in combination with the permissions the user have on our other systems. So I would expect that in kerio web adminstration interface either all ChildGroups are listed in the ParentGroup as users, or all users of the Subgroups are listed in the ParentGroup.

Our quick and dirty workaround is to create a mailinglist in kerio and add the mailadresses of all the ChildGroups to the mailinglist, ermoving the mail address from the parent group. However, this procedure is prone to errors because maintenance takes place in different places and different people are responsible for maintaining/administrating the user directory and Kerio Connect. We therefore want to centralize the administration of users and groups in the user directory service.

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