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Connecting Sip Trunk Provider Failed [message #145624] Wed, 24 April 2019 09:00
hungcnet is currently offline  hungcnet
Messages: 1
Registered: April 2019
Hello,

I got a problem when connecting my Kerio Operator to Sip Provider.

Here is "Troubleshooting connections to SIP providers" from Kerio -> https: //snag.gy/UOAQbx.jpg
"From" must be: calling-number @ IP public of Kerio Operator
"To" must be: called-number@ IP of SIP Server (from SIP Provider)

BUT

Please take a look my message header when I make a call. -> https: //snag.gy/8ONwPl.jpg
Both of "From" and "To" using IP of SIP Server
It's not look like the "Troubleshooting connections to SIP providers" So my call failed

Please help to explain what I have to do right now.

Many thanks,
Hung






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