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Caller ID Unknown [message #145124] Tue, 26 February 2019 02:47 Go to next message
acuadro is currently offline  acuadro
Messages: 1
Registered: February 2019
Hello,

We have a Grandstream GXW410X connected to Kerio Operator, both of them in their last version.
The issue is that the caller ID isn't working, it shows Unknown. Theres any way to check if the problem it's on the grandstream or in the kerio operator? Any log file or something?

Regards!
Re: Caller ID Unknown [message #145495 is a reply to message #145124] Wed, 10 April 2019 00:55 Go to previous message
robinbateman is currently offline  robinbateman
Messages: 160
Registered: April 2012
Location: Oxford(ish) UK

The caller Id should be passed over from the SIP provider

Is the incoming caller ID shown in the call history in Operator?


Robin Bateman
One Red Mouse
Blog: http://bit.ly/OWjcGL
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