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Cannot add new extension, gettting collides with dial plan [message #145110] Sat, 23 February 2019 19:33 Go to next message
techme is currently offline  techme
Messages: 4
Registered: February 2019
There seems to be little support from GFI with regards to Kerio operator. I need to add extension but I am getting a error that says the extension collides with a dial plan, but I cannot find anywhere this extension... How do I find where this extension is being used? I do not see it in the dial plan or in an extension or anywhere else.. HELP!!!!



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Re: Cannot add new extension, gettting collides with dial plan [message #145121 is a reply to message #145110] Mon, 25 February 2019 15:43 Go to previous messageGo to next message
techme is currently offline  techme
Messages: 4
Registered: February 2019
Any help.. zero support so far from GFI! Maybe needing to head to another product?
Re: Cannot add new extension, gettting collides with dial plan [message #145131 is a reply to message #145121] Tue, 26 February 2019 12:01 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 238
Registered: March 2017
Location: Malta
Hi

From the details given it's quite tricky to identify what is currently misconfigured. Did you reach out to GFI Support, please?


Ian Bugeja
GFI Software
Re: Cannot add new extension, gettting collides with dial plan [message #145237 is a reply to message #145110] Fri, 08 March 2019 16:14 Go to previous messageGo to next message
fishtech is currently offline  fishtech
Messages: 546
Registered: September 2010
Restarted the server?

About once every 6 months I run into something weird like that which is fixed by a server restart,.

ft.
Re: Cannot add new extension, gettting collides with dial plan [message #145265 is a reply to message #145110] Thu, 14 March 2019 15:57 Go to previous messageGo to next message
Roy Batty is currently offline  Roy Batty
Messages: 40
Registered: May 2016
Location: canada
If you don't open a ticket with GFI tech it would be hard to solve your problems.

Beside of that you could move away from Operator, because this nice software was killed (EOL) by Gfi.

Regards.
Re: Cannot add new extension, gettting collides with dial plan [message #145268 is a reply to message #145265] Thu, 14 March 2019 19:53 Go to previous messageGo to next message
fishtech is currently offline  fishtech
Messages: 546
Registered: September 2010
Quote:
...because this nice software was killed (EOL) by Gfi.
Do you have a source/link for that statement?

ft.

[Updated on: Thu, 14 March 2019 19:54]

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Re: Cannot add new extension, gettting collides with dial plan [message #145271 is a reply to message #145268] Thu, 14 March 2019 22:45 Go to previous messageGo to next message
Roy Batty is currently offline  Roy Batty
Messages: 40
Registered: May 2016
Location: canada
I sent you in pm some of our discution with GFI.
Re: Cannot add new extension, gettting collides with dial plan [message #145287 is a reply to message #145271] Mon, 18 March 2019 15:59 Go to previous message
fishtech is currently offline  fishtech
Messages: 546
Registered: September 2010
Thank you
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