| vpn server not responding [message #145094] |
Fri, 22 February 2019 07:27  |
abby
Messages: 1
Registered: February 2019
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Please help. configured kerio control to accept vpn connection like in traffic control and interfaces also in security settings..... installed kerio vpn client on windows 10 but of no luck i got this error message vpn server not responding when I tried to connect. I can see that my username and password being accepted but when trying to establish the connection with kerio control... it stop and show error vpn server not responding... Please help.
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| Re: vpn server not responding [message #152541 is a reply to message #146163] |
Mon, 22 August 2022 00:14  |
JoeTorrmr2
Messages: 1
Registered: August 2022
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Failure to connect to the internet with a VPN is often caused by firewalls, blocked ports, outdated VPN software, or simply a failure of your router. Make sure that your firewall allows for use of the VPN, that your VPN software is updated, and that the right ports aren't blocked.
[Updated on: Sat, 17 September 2022 02:14] by Moderator Report message to a moderator |
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| Re: vpn server not responding [message #152901 is a reply to message #152889] |
Fri, 14 October 2022 18:40 |
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MGyHardSoft
Messages: 31
Registered: July 2013
Location: Budapest
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Same here. I've upgraded one of the customers' NG100W from 9.4.0 to 9.4.2. The box got bricked, so I collected a machine, an SSD and a network card from the garbage and I have put a new firewall of 9.4.2 together from a fresh install. I uploaded the saved configuration, so inside the office everything is the same. This box can even connect to my firewall (also 9.4.2) through VPN tunnel.
I have upgraded the VPN client on my notebook to 9.4.2. I can connect to my own firewall (from the internal network, to tell the truth), but I cannot connect to the customer's firewall, because "the VPN server is not responding".
Again, it is the very same configuration as worked earlier, including keys, traffic rules, DDNS settings, etc. The remote side can be pinged, and also the VPN tunnel is connected to it. What can be wrong?
Rgrds - Gyula
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| Re: vpn server not responding [message #152910 is a reply to message #152901] |
Sat, 15 October 2022 17:34 |
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MGyHardSoft
Messages: 31
Registered: July 2013
Location: Budapest
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MGyHardSoft wrote on Fri, 14 October 2022 18:40Same here. I've upgraded one of the customers' NG100W from 9.4.0 to 9.4.2. The box got bricked, so I collected a machine, an SSD and a network card from the garbage and I have put a new firewall of 9.4.2 together from a fresh install. I uploaded the saved configuration, so inside the office everything is the same. This box can even connect to my firewall (also 9.4.2) through VPN tunnel.
I have upgraded the VPN client on my notebook to 9.4.2. I can connect to my own firewall (from the internal network, to tell the truth), but I cannot connect to the customer's firewall, because "the VPN server is not responding".
Again, it is the very same configuration as worked earlier, including keys, traffic rules, DDNS settings, etc. The remote side can be pinged, and also the VPN tunnel is connected to it. What can be wrong?
What was "wrong" is the MAC address of the WAN interface, so the router of the internet provider filtered out Kerio VPN port. I've put the firewall into the DMZ of the router and it works again.
Rgrds - Gyula
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