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Home » GFI User Forums » Kerio Connect » Config Mail (Can't not receive mail from google, yahoo, v.v...)
Config Mail [message #144094] Wed, 03 October 2018 14:22 Go to next message
itviet is currently offline  itviet
Messages: 1
Registered: October 2018
Location: Viet Nam
I have domain and config Kerio connect sent mail from smtp relay, and it do. But i can't receive mail from google, yahoo or another.
How to i fix it.
Thank you

Thank You
Re: Config Mail [message #144172 is a reply to message #144094] Wed, 10 October 2018 18:35 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
So many possibilities. But, the first question to ask is, what happens to the messages sent from, say, Google? Does the Google user get a bounce back? if so, that will probably contain an explanation of what is wrong, or at the very least will get you started.

I presume you've covered the basics such as creating an MX and other required DNS records, opening the appropriate ports in your file wall, and so forth.
Re: Config Mail [message #144192 is a reply to message #144172] Fri, 12 October 2018 14:40 Go to previous message
Maerad is currently offline  Maerad
Messages: 275
Registered: August 2013
How I like those questions. itviet, ask yourself, could you answer me what my car has for a problem, if I told you it makes a funny noise? It's the same with your thread - we can't even guess with that kind of details you provided.

1. How is your infrastructure?
2. How is it set up? Who sends what to whom? Discribe it!
3. Post some logs if possible.

If you can send via SMTP relay, how do you receive the mails? To kerio directly per internet SMTP or would you need to download them from the relay server? In this case, you would need to setup some POP Accounts to download from (Admin > Delivery)
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