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Home » GFI User Forums » Kerio Connect » Enable Spam Rating disabled (Where does mail go?)
Enable Spam Rating disabled [message #140760] Thu, 30 August 2018 15:03 Go to next message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
We have a SpamTitan appliance that receives our incoming mail and filters for spam and viruses before passing the mail to out Kerio Connect server (ver 9.2.1).

During some troubleshooting, the 'Enable Spam Rating' box In Kerio was unchecked. A few days later everyone's Junk e-mail folder was empty (a result of auto clean). The implication is that the server was not marking anything as spam, and not putting it in the junk folder, which is understandable.

In these conditions, I would have expected the junk mail to land in the inbox, yet no one reported a larger than normal amount of junk mail in the inbox. So, I'm questioning my assumption that when the 'enable spam rating' checkbox is NOT checked, that spam will land in the inbox.

Can someone smarter than me confirm?
Re: Enable Spam Rating disabled [message #140764 is a reply to message #140760] Fri, 31 August 2018 12:02 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
If you disable the Spam Rating, the rule to move Spam messages to the Junk folder is still in place, but no rating is done. But messages that contain the header

X-Spam-Status = Yes

will still be moved. The header above can be inserted by any anti-spam appliance or server that is between Kerio and the Internet.

If the SpamTitan appliance is good, Kerio will not catch much Spam anyway (even with Spam Rating enabled), so I wonder if people got much Spam in their Spam folders before the the Spam Rating was disabled.


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Re: Enable Spam Rating disabled [message #140772 is a reply to message #140764] Fri, 31 August 2018 18:41 Go to previous message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
freakinvibe wrote on Fri, 31 August 2018 06:02
If you disable the Spam Rating, the rule to move Spam messages to the Junk folder is still in place, but no rating is done. But messages that contain the header

X-Spam-Status = Yes

will still be moved. The header above can be inserted by any anti-spam appliance or server that is between Kerio and the Internet.


That's how I understand it. My question/problem is I expected that the handful of messages that every day land in the "junk mail" would instead go to "inbox". That seems to not be the case; they seem to have disappeared.

Quote:
If the SpamTitan appliance is good, Kerio will not catch much Spam anyway (even with Spam Rating enabled), so I wonder if people got much Spam in their Spam folders before the the Spam Rating was disabled.


SpamTitan does a pretty fair job. We use the Kerio spam filtering mostly to process custom rules.
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