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| Re: System erros - automatic restarts [message #139121 is a reply to message #139120] |
Mon, 02 April 2018 07:58   |
Columbia
Messages: 196
Registered: August 2014
Location: Moscow
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Francyz, first of all verify LSO support on your Internet network adapters. LSO works only if you use network adapters that support LSO.
To verify that your network adapters support LSO, connect to Kerio Control via SSH and use the command ethtool:
Connect to Kerio Control via SSH.
Type ethtool -k xxxx | grep generic-segmentation
where xxxx represents your Internet interface, for example eth0 (the default value in Kerio Control). If your Internet network adapter supports LSO, the result is
generic segmentation-offload: on
Disabling LSO in Kerio Control: In Kerio Control LSO is enabled by default.
To disable LSO, connect to Kerio Control via SSH and update the tinydbclient configuration file:
Connect to Kerio Control via SSH.
Type /opt/kerio/winroute/tinydbclient "update Misc set PktOffloading=0"
To apply the new configuration, restart Kerio Control with
/etc/boxinit.d/60winroute restart
After the restart, Kerio Control disables LSO.
http://kb.kerio.com/product/kerio-control/server-configurati on-kerio-control/optimizing-performance-with-large-segment-o ffload-1990.html
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| Re: System erros - automatic restarts [message #139137 is a reply to message #139121] |
Tue, 03 April 2018 00:44 |
Lyle
Messages: 5
Registered: April 2018
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What can we do to prevent this rebooting problem?
Please help, our operations are affected because mainly we are using it on our voip phones. Our calls are constantly dropping because of this issue please help!
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| Re: System erros - automatic restarts [message #139157 is a reply to message #138928] |
Tue, 03 April 2018 17:04 |
ipsys
Messages: 38
Registered: March 2018
Location: Burkina Faso
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i can confirm this too, at least i can say, on version 9.2.2, since last friday (3/4days), our device hasnt stopped or rebooted yet.
the cpu use is incredibly high. with no services running the cpu use is at 30%. after setting the 'inspector' to 'none' in 'traffic rules', cpu use returned to 5%. after one-two days, we then enabled the application awareness and set the inspector to HTTP only, and now cpu use is averaging 50%. is this normal ?
i have tried 'PktOffloading' which only resulted in slower web browsing, and, the output of ethtool stated that it was still 'on'. consequently, i have returned to the default value of enabled.
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| Re: System erros - automatic restarts [message #139172 is a reply to message #139171] |
Wed, 04 April 2018 02:23 |
Rialb
Messages: 8
Registered: December 2015
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Confirm on 12 Kerio Control Firewalls upgraded to 9.2.5 patch 2 build 2587 so far - same issue - every device reports an update available both on the device and via my.kerio. Even allows a download and reapply!
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| Re: System erros - automatic restarts [message #139192 is a reply to message #139183] |
Wed, 04 April 2018 13:39 |
f.maianti
Messages: 26
Registered: May 2016
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I reverted back to 9.2.4 and the restart issues wea solved, but after a few days a noticed that i lost all the associations username-ip address in the users and groups sections.
We are very disappointed by this issues after GFI bought Kerio, and we are seriously thinking about changing device.
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| Re: System erros - automatic restarts [message #139199 is a reply to message #139192] |
Wed, 04 April 2018 16:57 |
ipsys
Messages: 38
Registered: March 2018
Location: Burkina Faso
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if this happens again, i wont have any other choice but to remove the device from our network - less than a month old. It is incredibly unstable (maximum uptime has been 4 days).
this is on version 9.2.2
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