| System erros - automatic restarts [message #138928] |
Mon, 26 March 2018 07:34  |
Michael_
Messages: 6
Registered: May 2016
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Hello,
last week we have problems with Kerio Control - every morning we see that system has been rebooted due to system error. But i can't find what kind of error it is.
Where i can find system error log ? I can see only errors like LDAP, VPN, Filter, Http... I have SSH access to the firewall.
Thank you
[Updated on: Mon, 26 March 2018 07:34] Report message to a moderator |
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| Re: System erros - automatic restarts [message #138937 is a reply to message #138936] |
Mon, 26 March 2018 11:31  |
Michael_
Messages: 6
Registered: May 2016
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We had problem with NTLM authentication also. We rollbacked to 9.2.4 and this problem seems to be solved.
So we will rollback probably to 9.2.2. to solve problem with system failure.
Anyway, maybe Kerio should hire more testers. This is critical system for us and if update is full of bugs it's not cool..
Thank you for help to solve my problems with Kerio 
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| Re: System erros - automatic restarts [message #138961 is a reply to message #138947] |
Mon, 26 March 2018 23:13 |
spnn
Messages: 3
Registered: June 2011
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Add another case of 9.2.5 causing big problems with an NG300. I was able to restore operation rolling back to 9.2.4. GFI hasn't been impressive as of yet. Support e-mail asks for the support text file, but nowhere does it list anything but a non monitored e-mail address to reply to.
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| Re: System erros - automatic restarts [message #138967 is a reply to message #138961] |
Tue, 27 March 2018 10:11 |
lkacian
Messages: 79
Registered: May 2010
Location: Slovak Republic
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Same problems with NTLM on sw appliance. After rollback to 9.2.4 on Kerio Control console we see message :
System error 111
/opt/kerio/winroute/tinydbclient: failed to send query "%s" to Kerio Control. NULL connection handle.
But the system seems to work.
This is only one attempt to upgrade. Other KControls run 9.2.4 and customers are dissatisfied.
After problematic upgrade Kerio Connect this is second GFI upgrade and also bad.
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| Re: System erros - automatic restarts [message #138968 is a reply to message #138928] |
Tue, 27 March 2018 10:44 |
UKortkamp
Messages: 5
Registered: February 2006
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Same issue here:
Last saturday automatic update to 9.2.5 and constantly rebooting all 3 to 10 minutes.
Restored 9.2.4 from backup... stable and no problems anymore.
6 other installations works without any problem (5 ESXi VMs / 1 NG100)
The main difference between those installations:
Only the failing one has IPSec LAN-LAN Tunnels configured!?
All other has also VPN Tunnels - but these are Kerio LAN-LAN oder Kerio VPN Client.
Kind regards
Uwe
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