Re: 9.2.5 is released? [message #138942 is a reply to message #138941] |
Mon, 26 March 2018 16:07   |
Cylosoft
Messages: 22 Registered: March 2013
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Have 2 factor on one box. Can't login from MyKerio anymore. It says 2 factor error.
If I try to setup 2 factor using an admin login it logs in, says you need to configure 2 step, you see the barcode flash up and it goes back to the you must configure 2 step screen.
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Re: 9.2.5 is released? [message #138948 is a reply to message #138946] |
Mon, 26 March 2018 16:42   |
chrwei
Messages: 186 Registered: October 2009
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how the hell do you get support for this now? accounts.gfi doesn't seem to have an option other than a phone number, and that's when it doesn't just time out. I'm really supposed to sit on hold for something that's not production critical?
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Re: 9.2.5 is released? [message #138958 is a reply to message #138875] |
Mon, 26 March 2018 21:22   |
gilbertojr78
Messages: 2 Registered: June 2011
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Hello.
I´m using Kerio Control Software Appliance.
Just made the update to 9.2.5 and now I´m having problems with NTLM login. Not working anymore.
Now the users must login manually, via SSL.
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Re: 9.2.5 is released? [message #138960 is a reply to message #138958] |
Mon, 26 March 2018 23:05   |
chrwei
Messages: 186 Registered: October 2009
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NTLM login is still an issue here too, and I still don't see how to file a support incident as the button on the admin page STILL no longer works. it's been what, a year and at least 2 releases?
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Re: 9.2.5 is released? [message #138972 is a reply to message #138960] |
Tue, 27 March 2018 12:02   |
mwgbr
Messages: 61 Registered: June 2012
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chrwei wrote on Mon, 26 March 2018 23:05NTLM login is still an issue here too, and I still don't see how to file a support incident as the button on the admin page STILL no longer works. it's been what, a year and at least 2 releases?
Hi,
you can fill in this form: https://www.gfi.com/support/technical-support-form
Have done this several times the last months and generally got an answer within some hours.
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Re: 9.2.5 is released? [message #138979 is a reply to message #138960] |
Tue, 27 March 2018 14:55   |
gilbertojr78
Messages: 2 Registered: June 2011
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chrwei wrote on Mon, 26 March 2018 23:05NTLM login is still an issue here too, and I still don't see how to file a support incident as the button on the admin page STILL no longer works. it's been what, a year and at least 2 releases?
Now I´m with problems. I cant rollback to 9.2.4 (I even dont know if is possible in Software Appliance).
I will raise another Kerio 9.2.4, in other machine, and recover the backup of configuration.
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Re: 9.2.5 is released? [message #138989 is a reply to message #138979] |
Tue, 27 March 2018 16:13   |
Columbia
Messages: 196 Registered: August 2014 Location: Moscow
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I do not understand how the release of 9.2.5 was released into the production without adequate testing by GFI(Kerio). Did GFI testers (developers) check beta version of 9.2.5 for obvious errors? Now GFI technical support in case requests not to update to 9.2.5.
P.S. Sorry for bad English.
[Updated on: Tue, 27 March 2018 16:14] Report message to a moderator
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Re: 9.2.5 is released? [message #139007 is a reply to message #138891] |
Wed, 28 March 2018 04:56   |
bondol_hendra
Messages: 14 Registered: August 2013 Location: Indonesia
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jassu wrote on Fri, 23 March 2018 09:35I needed to rollback, all UPnP-services went down (security cameras etc) and turning UPnP off/on from Control did not help.
Rollback to 9.2.4 helped and now everything works again.
how do rollback to 9.2.4?
Download image version 9.2.4?
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Re: 9.2.5 is released? [message #139009 is a reply to message #139007] |
Wed, 28 March 2018 06:41   |
jassu
Messages: 38 Registered: April 2016
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bondol_hendra wrote on Wed, 28 March 2018 04:56how do rollback to 9.2.4?
Download image version 9.2.4?
I am using NG100 (hardware box), i just downloaded old image and installed it.
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Re: 9.2.5 is released? [message #139010 is a reply to message #139009] |
Wed, 28 March 2018 08:26   |
bondol_hendra
Messages: 14 Registered: August 2013 Location: Indonesia
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jassu wrote on Wed, 28 March 2018 06:41bondol_hendra wrote on Wed, 28 March 2018 04:56how do rollback to 9.2.4?
Download image version 9.2.4?
I am using NG100 (hardware box), i just downloaded old image and installed it.
oke. I try rollback. but keep system fault
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