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Home » GFI User Forums » Kerio Control » Users are not shown in the reports (The users authenticated through the non-transparent proxy don't appear in the statistical reports or in the menu of the active hosts.)
Users are not shown in the reports [message #138866] Thu, 22 March 2018 14:18 Go to next message
IPAballe is currently offline  IPAballe
Messages: 3
Registered: March 2018
Hello, friends
I have version 9.2.4 of Kerio Control, I use the authentication of users through Active Directory using the non-transparent proxy and I have activated the option to always require authentication to access web pages and to force non-transparent proxy server authentication.

BUT the system does not recognize the Active Directory users in the Reports or in the "Status" menu, "Active Host", in this menu it recognizes the IPs of the PCs and the download and upload traffic but does not put any user,
What will be my error? What will be missing in the configuration?
I have used different web browsers to access, in all requests the AD user name and password to access the Internet, BUT It do not recognize the user who authenticated in Kerio reports.
Re: Users are not shown in the reports [message #138867 is a reply to message #138866] Thu, 22 March 2018 14:35 Go to previous messageGo to next message
Kerio/GFI Brian is currently offline  Kerio/GFI Brian
Messages: 852
Registered: March 2004
Location: California
You will need to use the transparent proxy for this type of functionality. Otherwise the non-transparent proxy authentication is useful only for HTTP based content filtering by user and reporting to the web log.

Brian Carmichael
Instructional Content Architect
Re: Users are not shown in the reports [message #138869 is a reply to message #138867] Thu, 22 March 2018 15:18 Go to previous message
IPAballe is currently offline  IPAballe
Messages: 3
Registered: March 2018
Thanks Brian for answering.
I need to know if it can be done and how I do the transparent proxy using a parent proxy.
Thank you very much again.
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