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Home » GFI User Forums » Kerio Control » Update-Check failed
Re: Update-Check failed [message #138582 is a reply to message #138581] Sun, 25 February 2018 07:50 Go to previous messageGo to next message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
It has been more than a day since the last e-mail about the status of the service. Sure the update of all Kerio and GFI databases has not been successful and it remains to be believed that by Monday all will be corrected. About the status of changes on the site "status.gfi.com" - they have forgotten about it.Only the title notifies you about maintenence incompleteness.
Re: Update-Check failed [message #138585 is a reply to message #138582] Sun, 25 February 2018 17:11 Go to previous messageGo to next message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
Update checking of version works, but IPS rules check not available. If it possible - check on your appliances status of availability IPS servers.
in my logs I see [25/Feb/2018 19:00:31] IPS rules update check failed: Peer certificate cannot be authenticated with given CA certificates.
Re: Update-Check failed [message #138586 is a reply to message #138585] Sun, 25 February 2018 17:22 Go to previous messageGo to next message
arisg is currently offline  arisg
Messages: 29
Registered: January 2018
I see exactly the same thing.

[25/Feb/2018 18:21:07] IPS rules update check failed: Peer certificate cannot be authenticated with given CA certificates.
Re: Update-Check failed [message #138587 is a reply to message #138586] Sun, 25 February 2018 17:28 Go to previous messageGo to next message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
As always, GFI did one thing, broke the other. Will open a support case to accelerate the solution of the problem.
Re: Update-Check failed [message #138588 is a reply to message #138587] Sun, 25 February 2018 17:33 Go to previous messageGo to next message
arisg is currently offline  arisg
Messages: 29
Registered: January 2018
I'm also getting:

[25/Feb/2018 18:25:01] GeoIP database update check failed: Peer certificate cannot be authenticated with given CA certificates.

I assume this must be looking at the same server as the IPS rules.
Re: Update-Check failed [message #138589 is a reply to message #138588] Sun, 25 February 2018 17:40 Go to previous messageGo to next message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
It is important not to uncheck IPS rules, otherwise it will not turn on again before connection to IPS will not establish.
Re: Update-Check failed [message #138592 is a reply to message #138589] Sun, 25 February 2018 22:18 Go to previous messageGo to next message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
IPS and Kerio web filters stopped work after GFI maintenance with databases since 24/02/18 (see a lot of warning messages in logs) . Tomorrow 26/02/18 work day will start without any web filtration. Users will have unlimited access to internet. As usual for degradation in services, no one from GFI will answer. But paying for software maintenance is exactly in time.
Re: Update-Check failed [message #138593 is a reply to message #138592] Mon, 26 February 2018 04:47 Go to previous messageGo to next message
arisg is currently offline  arisg
Messages: 29
Registered: January 2018
It is a disappointment. But this has always been GFI's reputation.
Re: Update-Check failed [message #138596 is a reply to message #138593] Mon, 26 February 2018 09:43 Go to previous messageGo to next message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
The problems are solved. How long will it last?
Re: Update-Check failed [message #138597 is a reply to message #138596] Mon, 26 February 2018 09:58 Go to previous messageGo to next message
arisg is currently offline  arisg
Messages: 29
Registered: January 2018
I think it's time to start looking for alternatives.
Re: Update-Check failed [message #138604 is a reply to message #138597] Tue, 27 February 2018 04:51 Go to previous messageGo to next message
bigmountain is currently offline  bigmountain
Messages: 65
Registered: April 2006

So, it looks like the update servers are offline again? I think this time it might be a DNS issue?

Preferred Kerio Partner and Cloud Solutions Provider - Offering both shared and dedicated Kerio Connect hosting solutions.
Visit us at http://bigmountainmail.com
Re: Update-Check failed [message #138605 is a reply to message #138604] Tue, 27 February 2018 04:58 Go to previous messageGo to next message
arisg is currently offline  arisg
Messages: 29
Registered: January 2018
Mine are working ok.
Re: Update-Check failed [message #138606 is a reply to message #138605] Tue, 27 February 2018 06:21 Go to previous messageGo to next message
bigmountain is currently offline  bigmountain
Messages: 65
Registered: April 2006

Rebooted the box and DNS started working again. Updates are all working as well. False alarm.

Preferred Kerio Partner and Cloud Solutions Provider - Offering both shared and dedicated Kerio Connect hosting solutions.
Visit us at http://bigmountainmail.com
Re: Update-Check failed [message #138855 is a reply to message #138606] Thu, 22 March 2018 06:42 Go to previous messageGo to next message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
Hallo! IPS and Kerio web filters stopped again work 22/03/18 (see a lot of warning messages in logs). "Unable to categorize 'sync.1dmp.io/' by Kerio Control Web Filter. DNS response 'FAILURE: Invalid authorization' to query '0.sync.1dmp.io.12ef.ko-152217.v3.url.zvelo.com' is invalid."
Today 22/03/18 work day will start without any web filtration.
Re: Update-Check failed [message #138859 is a reply to message #138855] Thu, 22 March 2018 09:31 Go to previous messageGo to previous message
Columbia is currently offline  Columbia
Messages: 196
Registered: August 2014
Location: Moscow
Colleagues! Do you confirm a issue with IPS and web filtering? GFI support remains silent!
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