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Home » GFI User Forums » Kerio Control » Mac OS High Sierra VPN Service not running
Mac OS High Sierra VPN Service not running [message #137902] Tue, 12 December 2017 17:30 Go to next message
boros is currently offline  boros
Messages: 7
Registered: May 2011
Location: Germany
Hi,

as mentioned in the Title, I have 2 Users with fresh Macbook Pros - latest High Sierra.
After installing the latest stable client - with no errors - the client shows in the first Line "Service not running" (Translated from German)

The Console shows Kerio VPN Service stopped after 0 Seconds retrying in 10 Sec

Hope you can help.

David
Re: Mac OS High Sierra VPN Service not running [message #137969 is a reply to message #137902] Tue, 19 December 2017 14:08 Go to previous messageGo to next message
germanr is currently offline  germanr
Messages: 45
Registered: March 2004
Location: Uruguay

Hello . In Security Settings / General of MacOS you can authorize it to run after you install it.

Best regards
German
Re: Mac OS High Sierra VPN Service not running [message #144368 is a reply to message #137969] Wed, 31 October 2018 14:45 Go to previous messageGo to next message
Wei is currently offline  Wei
Messages: 4
Registered: October 2018
I use NordVPN and have never faced any such problems. I would strongly recommend to go for Nord for your macbook. This article has all the necessary information regarding the best vpn for mac
Re: Mac OS High Sierra VPN Service not running [message #144727 is a reply to message #144368] Sat, 05 January 2019 09:59 Go to previous messageGo to next message
Shaunie is currently offline  Shaunie
Messages: 23
Registered: June 2016
Location: Everywhere
Wei wrote on Wed, 31 October 2018 14:45
I use NordVPN and have never faced any such problems. I would strongly recommend to go for Nord for your macbook. This article has all the necessary information regarding the best vpn for mac



How is that helpful? This is a forum for Kerio Control. He cant use Nord to connect to his Kerio.
Re: Mac OS High Sierra VPN Service not running [message #144957 is a reply to message #137902] Sat, 02 February 2019 04:38 Go to previous messageGo to next message
WFT-Pete is currently offline  WFT-Pete
Messages: 1
Registered: June 2011
Location: New Zealand
I have exactly the same problem.
Firewall updated last night and the MacBook Pro had the same error "The Kerio Control VPN Client service is not running" So won't connect.
Re: Mac OS High Sierra VPN Service not running [message #144983 is a reply to message #144957] Wed, 06 February 2019 13:01 Go to previous messageGo to next message
gfi_vaviola is currently offline  gfi_vaviola
Messages: 59
Registered: December 2018
The Security settings in Mac is blocking the Kerio VPN software. You will need to allow it under Preferences>Security & Privacy>General tab
Re: Mac OS High Sierra VPN Service not running [message #144988 is a reply to message #144983] Wed, 06 February 2019 22:11 Go to previous message
fishtech is currently offline  fishtech
Messages: 611
Registered: September 2010
There are some steps to get older VPN client version to work with the latest 9.2.9 server version.

https://www.gfi.com/products-and-solutions/network-security- solutions/kerio-control/specifications/product-editions

Note: Older Kerio VPN Clients are not able to connect using this build. To allow please follow the following steps.

Open ssh connection or from console
Go to /opt/kerio/winroute folder
Run ./tinydbclient "Update VPN set AllowBlowfishCipher=1"


Also, with server 9.2.8 Kerio Control VPN Client does not work with previous versions of Kerio Control (version 9.2.7 and earlier)

[Updated on: Wed, 06 February 2019 22:12]

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