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Mac OS High Sierra VPN Service not running [message #137902]

Tue, 12 December 2017 17:30

boros
Messages: 7
Registered: May 2011
Location: Germany

Hi,

as mentioned in the Title, I have 2 Users with fresh Macbook Pros - latest High Sierra.
After installing the latest stable client - with no errors - the client shows in the first Line "Service not running" (Translated from German)

The Console shows Kerio VPN Service stopped after 0 Seconds retrying in 10 Sec

Hope you can help.

David

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Re: Mac OS High Sierra VPN Service not running [message #137969 is a reply to message #137902]

Tue, 19 December 2017 14:08

germanr
Messages: 45
Registered: March 2004
Location: Uruguay

Hello . In Security Settings / General of MacOS you can authorize it to run after you install it.

Best regards
German

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Re: Mac OS High Sierra VPN Service not running [message #144368 is a reply to message #137969]

Wed, 31 October 2018 14:45

Wei
Messages: 4
Registered: October 2018

I use NordVPN and have never faced any such problems. I would strongly recommend to go for Nord for your macbook. This article has all the necessary information regarding the best vpn for mac

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Re: Mac OS High Sierra VPN Service not running [message #144727 is a reply to message #144368]

Sat, 05 January 2019 09:59

Shaunie
Messages: 23
Registered: June 2016
Location: Everywhere

Wei wrote on Wed, 31 October 2018 14:45

I use NordVPN and have never faced any such problems. I would strongly recommend to go for Nord for your macbook. This article has all the necessary information regarding the best vpn for mac

How is that helpful? This is a forum for Kerio Control. He cant use Nord to connect to his Kerio.

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Re: Mac OS High Sierra VPN Service not running [message #144957 is a reply to message #137902]

Sat, 02 February 2019 04:38

WFT-Pete
Messages: 1
Registered: June 2011
Location: New Zealand

I have exactly the same problem.
Firewall updated last night and the MacBook Pro had the same error "The Kerio Control VPN Client service is not running" So won't connect.

Attachment: Screen Shot 2019-02-02 at 4.38.06 PM.png
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Re: Mac OS High Sierra VPN Service not running [message #144983 is a reply to message #144957]

Wed, 06 February 2019 13:01

gfi_vaviola
Messages: 59
Registered: December 2018

The Security settings in Mac is blocking the Kerio VPN software. You will need to allow it under Preferences>Security & Privacy>General tab

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Re: Mac OS High Sierra VPN Service not running [message #144988 is a reply to message #144983]

Wed, 06 February 2019 22:11

fishtech
Messages: 611
Registered: September 2010

There are some steps to get older VPN client version to work with the latest 9.2.9 server version.

https://www.gfi.com/products-and-solutions/network-security- solutions/kerio-control/specifications/product-editions

Note: Older Kerio VPN Clients are not able to connect using this build. To allow please follow the following steps.

Open ssh connection or from console
Go to /opt/kerio/winroute folder
Run ./tinydbclient "Update VPN set AllowBlowfishCipher=1"

Also, with server 9.2.8 Kerio Control VPN Client does not work with previous versions of Kerio Control (version 9.2.7 and earlier)

[Updated on: Wed, 06 February 2019 22:12]

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