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| Re: NEW RELEASE AVAILABLE: Kerio Control 9.2.4 [message #137460 is a reply to message #137459] |
Fri, 27 October 2017 07:20   |
jassu
Messages: 38
Registered: April 2016
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NG100 hardware tells that there is 9.2.4 update available, however after download the update fails and log states :
[27/Oct/2017 08:10:42] (5) Product update failed. Failed verification of the downloaded file.
[27/Oct/2017 08:13:22] (5) Product update failed. Failed verification of the downloaded file.
[27/Oct/2017 08:15:58] (5) Product update failed. Failed verification of the downloaded file.
[27/Oct/2017 08:17:04] (5) Product update failed. Failed verification of the downloaded file.
(Tried this 4 times in a row - fail everytime). It downloads the file, but verification fails every time.
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| Re: NEW RELEASE AVAILABLE: Kerio Control 9.2.4 [message #137462 is a reply to message #137460] |
Fri, 27 October 2017 08:40 |
bm
Messages: 57
Registered: July 2008
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Hello Carly,
I don't wanna be rude but also i don't want do a beta test for GFI in my production environment (I have around 250 active users on line 24/7, so there only little space for testing and GFI support is not fast enough), so i have small question. Is this the only one thing changed in this build?
I ask because i have since v9.2.1 after changes in CPU architecture (see release history) problem with CPU freezing bug which disconnecting WinRoute process on my Dell PowerEdge R200. I have this issue with all builds included 9.2.3. Submit new ticket makes no sense because there are no information or stuff like this in the log files and only one thing which really works is revert back to version 9.1.4 which is one year old and that's really crazy.
Thank you and regards,
[Updated on: Fri, 27 October 2017 08:44] Report message to a moderator |
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| Re: NEW RELEASE AVAILABLE: Kerio Control 9.2.4 [message #137464 is a reply to message #137462] |
Fri, 27 October 2017 09:11 |
Zarabski
Messages: 25
Registered: September 2009
Location: Germany
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Trying download the 9.2.4 tells me
Error downloading the Update. Pls try again. Jep i did. on a other System.
Same result. Whats going on with the updates from Kerio? Can we trust your updates when we have systems with 24/7 ? Pls fix it
Same result like Jassu reports
Doing the update manual on a test system, i disconnect you from mykerio and you have to add in the control new.
Antivirus Engine cant be started. Upps why not ?
Starting of Kerio Antivirus plugin has failed, next try is planned after 30 seconds.
[27/Oct/2017 09:31:35] (13) AvPlugin failed to initialize: TimeOut for response has expired
[27/Oct/2017 09:31:35] Starting of Kerio Antivirus plugin has failed, next try is planned after 300 seconds.
[27/Oct/2017 09:37:37] (13) AvPlugin failed to initialize: TimeOut for response has expired
[27/Oct/2017 09:37:37] Starting of Kerio Antivirus plugin has failed, next try is planned after 300 seconds.
[27/Oct/2017 09:39:03] (2) Product update failed. Error: Check failed (reminders not set or server error!)
[27/Oct/2017 09:41:35] (2) Product update failed. Error: Check failed (reminders not set or server error!)
[27/Oct/2017 09:43:39] (13) AvPlugin failed to initialize: TimeOut for response has expired
[27/Oct/2017 09:43:39] Starting of Kerio Antivirus plugin has failed, next try is planned after 300 seconds.
[Updated on: Fri, 27 October 2017 09:46] Report message to a moderator |
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| Re: NEW RELEASE AVAILABLE: Kerio Control 9.2.4 [message #137591 is a reply to message #137462] |
Tue, 07 November 2017 15:52 |
Ticiano
Messages: 15
Registered: August 2017
Location: Argentina
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bm wrote on Fri, 27 October 2017 08:40Hello Carly,
I don't wanna be rude but also i don't want do a beta test for GFI in my production environment (I have around 250 active users on line 24/7, so there only little space for testing and GFI support is not fast enough), so i have small question. Is this the only one thing changed in this build?
I ask because i have since v9.2.1 after changes in CPU architecture (see release history) problem with CPU freezing bug which disconnecting WinRoute process on my Dell PowerEdge R200. I have this issue with all builds included 9.2.3. Submit new ticket makes no sense because there are no information or stuff like this in the log files and only one thing which really works is revert back to version 9.1.4 which is one year old and that's really crazy.
Thank you and regards,
Hi bm,
Yes the release of 9.2.4 is to address specifically that Wifi vulnerability, so no other improvements are included really.
Regarding the CPU/MEM usage, specially by the Application awareness feature, this will be addresses in the next major update 9.3.0. No ETA as of yet, sorry.
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| Re: NEW RELEASE AVAILABLE: Kerio Control 9.2.4 [message #138052 is a reply to message #138023] |
Wed, 03 January 2018 10:22 |
ITTech2018
Messages: 1
Registered: January 2018
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We are also having trouble upgrading to version 9.2.4. We are experiencing same difficulties on two separate systems/networks. The update downloads okay but when installing we receive 'Error while upgrading. Please try again."
Any help or pointers will be greatly received.
Many Thanks.
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