| Kerio Connect is very slow [message #137068] |
Fri, 29 September 2017 21:51  |
mocn
Messages: 4
Registered: September 2017
Location: RD
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HI
I have Kerio Connect version 8.3.3 with 130 active users and some of them present a problem of slowness, it lasts a lot starting and loading the mails as well as switching from one mail to another in the list.
I have tried it with different browsers and it still notifies me that the server does not respond, when it visualizes the task manager, it is noticed that the browser is corrupted.
The operating system that the work teams have are Windows 8, 8.1 and 10.
What can it be? How can I solve it?
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| Re: Kerio Connect is very slow [message #137070 is a reply to message #137069] |
Fri, 29 September 2017 22:19  |
mocn
Messages: 4
Registered: September 2017
Location: RD
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Actually, the standard capacity of the PCs in RAM is 4GB, but as I said earlier this only happens to a few randomly, A temporary solution would be to format the PC and it is all normal again, then that happens between the browser, Windows and Kerio Connect.
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| Re: Kerio Connect is very slow [message #137071 is a reply to message #137070] |
Fri, 29 September 2017 23:17 |
Bud Durland
Messages: 588
Registered: December 2013
Location: Plattsburgh, NY
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So, we need more information. Are the users that are having trouble using the kerio web mail clients (Connect Client), Outlook with the Kerio offline connector, thunderbird, etc. What are the basic specification of your kerio connect server -- CPU, RAM, operating system, disk type, etc.
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| Re: Kerio Connect is very slow [message #137073 is a reply to message #137071] |
Fri, 29 September 2017 23:30 |
mocn
Messages: 4
Registered: September 2017
Location: RD
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It is a virtual server with 8GB de RAM,
Windows Server 2008 R2 Standard 64- Bits,
procesador Intel Xeon CPU E3-1220 V2 <_at_> 3.10GHZ
RAID 1 en disco.
But they are not all users, most of them work perfectly.
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| Re: Kerio Connect is very slow [message #137096 is a reply to message #137073] |
Mon, 02 October 2017 19:22 |
b-tom
Messages: 184
Registered: January 2006
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Did you check your server cpu power and disk i/o speed during peak times? What about the error logs?
Quote:But they are not all users, most of them work perfectly.
Again, how do they connect to the KC server? Connect Client, Outlook KOFF, Thunderbird? Windows Mail?
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