| macOS 10.12.3 and CardDAV problem [message #134186] |
Thu, 09 February 2017 13:10  |
Johan Gunverth
Messages: 22
Registered: October 2015
Location: Göteborg, Sweden
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I recently discovered that all macOS 10.12.3 clients that reinstall through Connect Account Assistant, get problems with CardDAV. The OS claims that the account already exists does not accept changes to the account that's populated in "Internet Accounts" by the profile. There is also no way to manually define the account afterwards. Same error "This account already exists"
Anybody else seeing this problem?
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| Re: macOS 10.12.3 and CardDAV problem [message #134398 is a reply to message #134186] |
Tue, 21 February 2017 22:54  |
anarvey
Messages: 73
Registered: May 2007
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Having lots of problems with Contacts in Sierra. The assistant and manual installs both fail to get Contacts working for cardDAV accounts and the Public Folder too. Kerio needs to fix this since more and more upgrades to Sierra are about to take place.
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| Re: macOS 10.12.3 and CardDAV problem [message #134403 is a reply to message #134399] |
Wed, 22 February 2017 13:15 |
SebStar
Messages: 51
Registered: August 2015
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I have massive problems with my Sierra clients to.
As Think Fixed says its an old Apple bug so first you should report it to Apple.
Another problem ist that Apple supports only one account for the combination of host_name and user_name so the Kerio Assistent uses tricks to get the accounts working.
The ticks doesn`t work very well under Sierra so I would recommend to also create a Kerio Ticket and send them your logs (kerio-connect-account-assistant.log).
My Kerio Ticket is still open and the logs are under review.
Because of the gfi-Kerio merge i don`t think this bug has a high priority at the moment
Cheers
Seb
[Updated on: Wed, 22 February 2017 13:17] Report message to a moderator |
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| Re: macOS 10.12.3 and CardDAV problem [message #134428 is a reply to message #134404] |
Fri, 24 February 2017 09:51 |
Johan Gunverth
Messages: 22
Registered: October 2015
Location: Göteborg, Sweden
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I see the same problem with G Suite and published address books (like public) when it points to the same server (Google).
Also; the trick with a different user to the same server doesn't work. Same "Account already exists" warning.
OS X 10.11 with working Kerio accounts updated to 10.12 doesn't experience the problem. I will try creating some configuration profiles with the Public Folder.
[Updated on: Fri, 24 February 2017 09:52] Report message to a moderator |
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| Re: macOS 10.12.3 and CardDAV problem [message #147302 is a reply to message #147299] |
Thu, 19 December 2019 21:16 |
j.a.duke
Messages: 239
Registered: October 2006
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Piff14 wrote on Thu, 19 December 2019 08:37Does it work for anyone on Mojave 10.14.6 ?
Kerio support tells me I should upgrade to 10.15 but I do not want to (32bit support).
I don't use the Kerio Assistant, for starters.
I set up all my accounts in this fashion:
"Personal" contacts:
Manual setting
Username: email without domain (if you are running on a dedicated box)
Global/Public Contacts:
Advanced setting
Username: email@domain
Server Path: /carddav/users/domain/.public
Someone posted the graphic below a number of years ago and I've found it to be incredibly useful in helping me remember how to configure the contact account settings.
[img]/index.php?t=getfile&id=5078&private=0[/img]
Cheers,
Jon
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| Re: macOS 10.12.3 and CardDAV problem [message #147331 is a reply to message #147302] |
Thu, 02 January 2020 16:02 |
Piff14
Messages: 57
Registered: July 2008
Location: Vienna
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Thank you, Jon, and Happy 2020!
I manually created the account for Public, which worked instantly.
It also propagates any updates to the server, which does not seem to work for me with the Assistant setup.
However, it has the same limitation as the Assistant setup, which is that subfolders of Contacts are ignored. I tried to append the subfolder name to the server path, but this seems to have no effect.
Second problem:
When setting up the second account for the personal contacts, OS X gets stuck with "the account is already existing", querying the password again and again. I tried using user(domain.com) instead of user<_at_>domain.com (as suggested by GFI) for one of them, but it does not seem to avoid that error.
Cheers,
Philipp
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| Re: macOS 10.12.3 and CardDAV problem [message #147332 is a reply to message #147331] |
Thu, 02 January 2020 17:48 |
j.a.duke
Messages: 239
Registered: October 2006
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Piff14 wrote on Thu, 02 January 2020 10:02Thank you, Jon, and Happy 2020!
I manually created the account for Public, which worked instantly.
It also propagates any updates to the server, which does not seem to work for me with the Assistant setup.
However, it has the same limitation as the Assistant setup, which is that subfolders of Contacts are ignored. I tried to append the subfolder name to the server path, but this seems to have no effect.
Second problem:
When setting up the second account for the personal contacts, OS X gets stuck with "the account is already existing", querying the password again and again. I tried using user(domain.com) instead of user<_at_>domain.com (as suggested by GFI) for one of them, but it does not seem to avoid that error.
Cheers,
Philipp
Phillipp,
If you log into webmail (aka Connect Client), can you send me a screenshot of what you are seeing for contacts folders? I'm asking because I not sure what you are seeing/have setup.
I'll then test here just to see what might work.
Thanks.
Cheers,
Jon
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| Re: macOS 10.12.3 and CardDAV problem [message #147339 is a reply to message #147332] |
Fri, 03 January 2020 12:45 |
Piff14
Messages: 57
Registered: July 2008
Location: Vienna
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Jon,
I attach a screenshot (sorry I have to grey out the names as they would reveal my client's company name).
In the Public Folders section, we see Contacts (where also the GAL contacts are shown), and two custom folders (starting with "a") below.
On the server side, these 2 folders appear to be actually subfolders of the store/mail/domain.com/#public/Contacts/ folder.
Cheers,
Philipp
[img]http://p10n.net/tmp/WebClient.png[/img]
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| Re: macOS 10.12.3 and CardDAV problem [message #147340 is a reply to message #147339] |
Fri, 03 January 2020 15:34 |
j.a.duke
Messages: 239
Registered: October 2006
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Piff14 wrote on Fri, 03 January 2020 06:45Jon,
I attach a screenshot (sorry I have to grey out the names as they would reveal my client's company name).
In the Public Folders section, we see Contacts (where also the GAL contacts are shown), and two custom folders (starting with "a") below.
On the server side, these 2 folders appear to be actually subfolders of the store/mail/domain.com/#public/Contacts/ folder.
Cheers,
Philipp
[img][url]http://p10n.net/tmp/WebClient.png[/url][/img]
Phillip,
Thank you for the picture.
I'll do some testing and let you know what I find.
Thanks.
Cheers,
Jon
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