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MyKerio E-Mail blacklisted with MyKerio-Reporting Service [message #133326]

Wed, 14 December 2016 10:44

Schulmeister
Messages: 19
Registered: June 2012
Location: Cologne, Germany

Hi,

I have a number of Appliances in my MyKerio-Account.
I usually use the mykerio notification service for my notifications.
Recently it all went very quit, not that I wasn't pleased, but I did not receive ANY message from all my appliances -that made me wonder.
If I send a test-mail to my email-address I get the error attached.

This mail-address is managed through a Connect Mailserver and I could not find any bounces in the logs.

What happened ?
Please help me, I need the notifications.

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Re: MyKerio E-Mail blacklisted with MyKerio-Reporting Service [message #133747 is a reply to message #133326]

Mon, 16 January 2017 10:10

Petr Dobry (Kerio)
Messages: 405
Registered: November 2003

Kerio Technologies

This happens when emails from MyKerio gets bounced for some reason (errors in delivery). MyKerio puts them on blacklist. See http://kb.kerio.com/1812 for details.

Petr Dobry
Product Development Manager | Kerio

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