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Re: Kerio Connect Desktop Client [message #133190 is a reply to message #132529] |
Sat, 03 December 2016 05:14   |
JnascECSI
Messages: 2 Registered: May 2007 Location: USA
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We have been moving everyone to the Desktop client and one of the biggest complaints so far was no spell-checker. Was disappointed today to see that it has been included now in the latest version but only for Windows 8 and Higher which is a bummer for company's like ours.
Due to compliance and some other security factors, we are running windows 7 pro 64bit globally and are not on path for windows 10 for at least another year at the earliest. Dang that sucks going to have to role everyone back to using webmail again. boy i am going to have a lot of disappointed staff they were really starting to like the client alot.
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Re: Kerio Connect Desktop Client [message #133219 is a reply to message #133190] |
Mon, 05 December 2016 10:11   |
IainC
Messages: 25 Registered: April 2011 Location: Plymouth, UK
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Agreed, this is a major drawback and is a complete show-stopper for us. We plan to move to Windows 10 before Windows 7 goes out of support but that isn't until 2019 so it's still got a couple of years left in it yet.
We'll have to stick with the web client with browser spell-check for now.
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Re: Kerio Connect Desktop Client [message #133226 is a reply to message #132529] |
Tue, 06 December 2016 04:14   |
kanedavid
Messages: 6 Registered: June 2009
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I've deployed Kerio Connect in a limited trial with a few clients and the single biggest feature limitation I can see so far is the inability to drag a file (say a PDF) onto the Kerio Connect icon, and have it open a new email window containing that PDF as an attachment.
The reason this is an issue is because a client has a Filemaker Database, which is scripted to "open the default mail client and create a new email message and attach the file xyz" - This feature works beautifully with both Outlook Mac and Apple Mail... but not Kerio Connect Client.
Another minor bug fix is that if a user is a Non-Admin user, they cannot install updates for the application. However when a user launches the application and an update is available, it prompts to install using the admin login, which I enter, but the program quits and the update does not apply. I then relaunch the program, and the same prompt to update occurs. Ideally, a sensible way to implement this would be to simply have the program detect if the program is running with non-admin privileges, and if so, disable the auto-update mechanism on the basis that non-admins should not be able to update applications anyhow.
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Re: Kerio Connect Desktop Client [message #133228 is a reply to message #133226] |
Tue, 06 December 2016 08:50   |
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Pavel Dobry (Kerio)
Messages: 2057 Registered: October 2003 Location: Czech Republic
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kanedavid wrote on Tue, 06 December 2016 04:14
Another minor bug fix is that if a user is a Non-Admin user, they cannot install updates for the application. However when a user launches the application and an update is available, it prompts to install using the admin login, which I enter, but the program quits and the update does not apply. I then relaunch the program, and the same prompt to update occurs. Ideally, a sensible way to implement this would be to simply have the program detect if the program is running with non-admin privileges, and if so, disable the auto-update mechanism on the basis that non-admins should not be able to update applications anyhow.
Is it about Kerio Connect Client application for Mac? It does not require admin privileges to be installed. Every user can install/update it (depending on the directory he installed it to).
Knowledge Base: http://manuals.gfi.com/en/kerio/home/Content/Home.htm.
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Re: Kerio Connect Desktop Client [message #133231 is a reply to message #133228] |
Tue, 06 December 2016 15:50   |
j.a.duke
Messages: 239 Registered: October 2006
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Pavel Dobry (Kerio) wrote on Tue, 06 December 2016 02:50kanedavid wrote on Tue, 06 December 2016 04:14
Another minor bug fix is that if a user is a Non-Admin user, they cannot install updates for the application. However when a user launches the application and an update is available, it prompts to install using the admin login, which I enter, but the program quits and the update does not apply. I then relaunch the program, and the same prompt to update occurs. Ideally, a sensible way to implement this would be to simply have the program detect if the program is running with non-admin privileges, and if so, disable the auto-update mechanism on the basis that non-admins should not be able to update applications anyhow.
Is it about Kerio Connect Client application for Mac? It does not require admin privileges to be installed. Every user can install/update it (depending on the directory he installed it to).
Pavel,
If David has his system setup similar to mine, the non-admin accounts can't install anything, either by using the Apple Installer or dragging, not even system updates.
It is to provide a better, more consistent experience and to keep our support load at a reasonable level.
For our configuration, yes, they can, if they try, install to a "user" Applications folder, but we prefer that they not do even that.
So, yes, Connect Desktop Client (CDC) would be installed in the computer's Application folder and would require admin-level privileges to be updated.
Cheers,
Jon
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Re: Kerio Connect Desktop Client [message #133233 is a reply to message #133228] |
Wed, 07 December 2016 03:10   |
kanedavid
Messages: 6 Registered: June 2009
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Pavel Dobry (Kerio) wrote on Tue, 06 December 2016 20:50kanedavid wrote on Tue, 06 December 2016 04:14
Another minor bug fix is that if a user is a Non-Admin user, they cannot install updates for the application. However when a user launches the application and an update is available, it prompts to install using the admin login, which I enter, but the program quits and the update does not apply. I then relaunch the program, and the same prompt to update occurs. Ideally, a sensible way to implement this would be to simply have the program detect if the program is running with non-admin privileges, and if so, disable the auto-update mechanism on the basis that non-admins should not be able to update applications anyhow.
Is it about Kerio Connect Client application for Mac? It does not require admin privileges to be installed. Every user can install/update it (depending on the directory he installed it to).
I have the Kerio Connect Client installed in the /Applications folder, which does not allow non-admin users to modify. It can be reasonably assumed that if a user does not have an Admin account on the machine, it's because they're not meant to and therefore they should not need to be prompted to install an update that they may not have the admin rights to do.
It's a rather annoying fact of life that most Apps behave like Kerio Connect in that they continually check and prompt to install updates that the user may not be able to do. Although in most cases, applications have a preference to "disable checking for updates", the fact is that in a large scale environment, it add support calls for users who complain to IT that "they are constantly being prompted to update" and they can't do it.
In an ideal world, the Application would do a self-check on launch to see whether the location the app was running from was writable or not, and if not, just disable the "checking for updates" since it's implied that they can't update even if there was one. For what it's worth, Adobe I'm sure have finally figured this out in later releases of Adobe Reader.
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Re: Kerio Connect Desktop Client [message #133242 is a reply to message #133233] |
Wed, 07 December 2016 16:29   |
salzadi
Messages: 1 Registered: December 2016
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Two Things:
1.- I can“t make new threads here (it redirects me to my profile).
2.- Due to some requirements from other people, we have the environment variable ProgramFilesx86 changed to a different path from "C:\Program Files (x86)". Kerio/Outlook is not able to load the profile with that setup. What can we do?
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Re: Kerio Connect Desktop Client [message #133271 is a reply to message #132529] |
Fri, 09 December 2016 15:35   |
robfoster
Messages: 40 Registered: March 2013
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Hi There
Been using Kerio Connect Desktop app for a few days, feedback so far....
Would be good to have the ability to create shortcuts to commonly used folders somewhere in the top bar...
Thats it for now
Thanks
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Re: Kerio Connect Desktop Client [message #133275 is a reply to message #133271] |
Fri, 09 December 2016 17:54  |
j.a.duke
Messages: 239 Registered: October 2006
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While not strictly confined to the Desktop Client, I'd like to see Kerio build in some method of supporting large enclosures being linked instead of enclosed.
I'm using the CargoLifter plug-in for Apple Mail (now part of MailButler) that allows me to set a threshold for attachment size and have those uploaded to a cloud server/service (either internal or external) and the links embedded in the message in place of the attachment. I only have two issues with this solution: I can't force the attachment to be linked (there's still an option to enclose rather than upload & link) and the plug-in isn't offered as a standalone product any longer.
I'd like to see the next major version of Connect offer this feature in both the web & desktop clients along with supporting "regular" clients like Apple Mail.
Cheers,
Jon
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