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| Re: Large mailbox problems [message #127341 is a reply to message #127338] |
Thu, 21 January 2016 15:00   |
BobH
Messages: 66
Registered: March 2005
Location: Oregon, WI USA
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I thought we had some heavy hitters on our server with 1 or 2 GB!
I have to believe an 80 GB mailbox will certainly bog down this account. At 80 GB, it's pretty likely this user has a lot of attachments files. If the user is co-operative, you could ask them to go through their mail folders and sort by size and then save the attachment files, print the email to a PDF file with the attachment file and then delete that email.
I'd start with the basics and make sure they've cleared out their junk and trash folders. I'd also check your server settings and set limits on how long stuff can be in the trash before it's automatically cleared.
If this user is several pay grades above you, it may be time to recommend an archiving system that would let you offload their older emails to the archive system and then auto-delete them from the Kerio account. We use Mailstore and it does a great job for us.
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| Re: Large mailbox problems [message #127386 is a reply to message #127341] |
Fri, 22 January 2016 18:38 |
Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
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There's been much discussion around this on these forums. What I've been able to glean is that the number of messages in a single folder often has more effect on performance than the actual size of the mail store. I don't know if there's a 'magic number', but i advise my users try to keep folders down to 2,000 messages each. If there's more, make subfolders and move some mail.
The folder we always have the most trouble with is 'Sent Items' -- Nobody ever things to do house keeping there.
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| Re: Large mailbox problems [message #127390 is a reply to message #127338] |
Sun, 24 January 2016 00:16 |
MarkK
Messages: 342
Registered: April 2007
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I have to agree that it is more of the number of emails in the folder than the size of the mail box. I have a couple hitting 15GB. If work station has plenty of memory, 10K to 15K numbers of emails is where things get sluggish.
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