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| Re: Webmail server not responding after upgrade to 8.4.0 [message #118660 is a reply to message #118659] |
Thu, 15 January 2015 18:39   |
Jef
Messages: 6
Registered: December 2014
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Hello,
I have the same issue when i install Chrome on the server and connect to h t t p s : / /127.0.0.1
filemaker:~ admin$ sudo lsof -i :443 | grep LISTEN
Password:
mailserve 31481 root 62u IPv4 0xfff0ead5facb3281 0t0 TCP *:h t t p s (LISTEN)
filemaker:~ admin$ sudo lsof -i :8443 | grep LISTEN
mailserve 31481 root 61u IPv4 0xfff0ead5df8c4b31 0t0 TCP *:pcsync-h t t p s (LISTEN)
filemaker:~ admin$
On port 8443 i have the same issue.
Thx
Greets
Jef
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| Re: Webmail server not responding after upgrade to 8.4.0 [message #118708 is a reply to message #118081] |
Tue, 20 January 2015 18:50 |
PetMik
Messages: 2
Registered: January 2015
Location: IT tech
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I have simmilar issues.
After update from 8.2 to 8.4 Webmail connection expires on iPhone and iPad when using Safari within iOS ask for certificate, then waiting and... ... server does not answer (iOS 7.1.2 (11D257), other browsers are OK (Opera, Chrome) and connect from other devices (Mac-OSX, windows is all good) Using https only. No problem until upgrade to 8.4 version. Also problem is only webmail from outside (internet)(in LAN is connact to https OK). Have anyone simillar problem? Have anyone Idea how to correct this? On admin page i see IP ad connect from IPhone but then server not responding and webmail logon page wont show. No other chnages have been made (LAN, firewall etc. Only thing we did wa upgrade from Kerio Connect 8.2 to 8.4.0.
[Updated on: Wed, 21 January 2015 07:03] Report message to a moderator |
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| Re: Webmail server not responding after upgrade to 8.4.0 [message #118777 is a reply to message #118776] |
Thu, 22 January 2015 16:46 |
itn-nieuwdorp
Messages: 14
Registered: December 2014
Location: Nieuwdorp - The Netherlan...
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I have heard back from the developers and they have suggested the following:
1. Stop Kerio Connect
2. Navigate to C:\Program Files\Kerio\MailServer
3. Open the mailserver.cfg in a plain text editor
4. Go to the section WebMail->LongPollTimeout and change the default value of 600 to 0
5. Save the changes
6. Start Kerio Connect
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| Re: Webmail server not responding after upgrade to 8.4.0 [message #118785 is a reply to message #118782] |
Thu, 22 January 2015 17:57 |
Albeck
Messages: 22
Registered: December 2012
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Again, thanks for your fast reply!
As this is defined as a workaround, does that mean that kerio has this bug officially acknowledged?
If this is true, I think I will wait for some 8.4.2 release which will then hopefully has a fix which is also stated in the release notes.
Edit: @Pavel Dobry: Can you please be a bit more specific on the time-out we should configure? Is there an KB article?
[Updated on: Thu, 22 January 2015 18:00] Report message to a moderator |
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| Re: Webmail server not responding after upgrade to 8.4.0 [message #118989 is a reply to message #118784] |
Fri, 30 January 2015 12:53 |
dk
Messages: 19
Registered: October 2012
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We increased the timeout for http tcp connections up to 10 minutes. Unfortunately we have still the same problems. After 3-7 minutes we get the notification "Server not responding, check your connection"
Any other possibilities? Anyone tried out itn-nieuwdorp workaround?
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| Re: Webmail server not responding after upgrade to 8.4.0 [message #121711 is a reply to message #118081] |
Mon, 01 June 2015 17:46 |
jp_78945
Messages: 3
Registered: December 2013
Location: Industry, TX
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We've run the win32 build of Kerio Connect for years without issue, and always on Windows Server 2008 R2. We began experiencing similar trouble on 8.3.2, and it seems to be worse after upgrading to 8.3.4. Our infrastructure is proven more than capable (running 40 - 50 virtual machines, including another Kerio server with fewer clients and older version that works perfectly). I'm working with support now, and we are going to try upgrading to the 64 bit code. We have grown rapidly over 5 years to nearly 400 users and an enormous mail store, which may exacerbate the situation.
Sorry if this muddles the thread. If there is a problem with the product, I'd like to help get Kerio the information they need for a resolution.
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