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Customize "Out of Office" subject line? [message #115739]

Wed, 27 August 2014 18:32

jamesf
Messages: 21
Registered: September 2008

We have an email account tied to our ticketing system and "Out of Office" messages trigger actions such as reopening closed tickets and adding unneeded info to tickets.

I would like the subject line of "Out of Office" messages to include "Out of Office Autoreply" in the subject line. Is it possible to customize Kerio to automatically add those words to the subject line?

This would allow me to create an email rule for the ticketing systems email account that would delete "Out of Office" messages before they reach the ticketing system.

We are running v7.4.3 of Kerio Connect.

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Re: Customize "Out of Office" subject line? [message #115753 is a reply to message #115739]

Thu, 28 August 2014 08:45

mlee (Kerio)
Messages: 211
Registered: October 2012
Location: Sydney

Out of office uses Sieve language:
http://en.wikipedia.org/wiki/Sieve_%28mail_filtering_languag e%29

You can edit the file filter.siv under the user's mail directory, here's a sample:

#!1 __WebmailAutoreply__
if true {
vacation :days 7 :rangeEnabled 0 :rangeStart 1409173200 :rangeEnd 1409259600 "I'm not there yo";
}

You can add :subject for your subject, here's a sample:
#!1 __WebmailAutoreply__
if true {
vacation :days 7 :subject "I'm out dude" :rangeEnabled 0 :rangeStart 1409173200 :rangeEnd 1409259600 "I'm not there yo";
}

Here's a good reading about Sieve Language if you are interested:
https://secure.gold.ac.uk/sieve-new/howto.php

M.

PTSD. BP. OCD. ASPD. BPD. Certified.

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