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Home » GFI User Forums » Kerio Connect » Cannot receive from Mailchimp since 8.2.2
Cannot receive from Mailchimp since 8.2.2 [message #111657] Thu, 13 March 2014 17:30 Go to next message
gbrown100 is currently offline  gbrown100
Messages: 34
Registered: April 2008
Location: Sussex, UK
Hi All,

I have a client who is using mailchimp to send out campaigns, before they send they like to send one to another person in their organisation to see how it looks. Up until the update to 8.2.2 this was fine but now the message never arrives, it does when sending to something like a gmail account though.

They get the message below in the debug log but it says missing authentication to send as local sender. Any idea why it would say this, the sender is not showing as a member of mydomain.com so I don't understand it.


Quote:
[12/Mar/2014 16:32:39][29880] {smtps} SMTP server session begin; client connected from 205.201.133.64:16139
[12/Mar/2014 16:32:39][29880] {smtps} Looking up address 205.201.133.64 in DNS blacklist SpamCop...
[12/Mar/2014 16:32:39][29880] {smtps} Address 64.133.201.205.bl.spamcop.net not found in DNS blacklist SpamCop
[12/Mar/2014 16:32:39][29880] {smtps} Looking up address 205.201.133.64 in DNS blacklist SpamHaus SBL-XBL...
[12/Mar/2014 16:32:39][29880] {smtps} Address 64.133.201.205.zen.spamhaus.org not found in DNS blacklist SpamHaus SBL-XBL
[12/Mar/2014 16:32:39][29880] {smtps} Looking up address 205.201.133.64 in DNS blacklist SORBS RHSBL...
[12/Mar/2014 16:32:39][29880] {smtps} Address 64.133.201.205.rhsbl.sorbs.net not found in DNS blacklist SORBS RHSBL
[12/Mar/2014 16:32:39][29880] {smtps} Sent SMTP greeting to 205.201.133.64:16139
[12/Mar/2014 16:32:39][29880] {smtps} Command EHLO mail64.atl11.rsgsv.net
[12/Mar/2014 16:32:39][29880] {smtps} Sent reply to EHLO: 250 mail3.mydomain.com ...
[12/Mar/2014 16:32:39][29880] {smtps} Command MAIL FROM:<bounce-mc.us3_23503691.449369-bob.smith=mydomain.com<_at_ >mail64.atl11.rsgsv.net> BODY=8BITMIME
[12/Mar/2014 16:32:39][29880] {smtps} Sent reply to MAIL: 250 2.1.0 Sender <bounce-mc.us3_23503691.449369-bob.smith=mydomain.com<_at_>mail64.atl11.rsgsv.net > ok
[12/Mar/2014 16:32:39][29880] {smtps} Command RCPT TO:<bob.smith<_at_>mydomain.com>
[12/Mar/2014 16:32:39][29880] {smtps} Sent reply to RCPT: 250 2.1.5 Recipient <bob.smith<_at_>mydomain.com> ok (local)
[12/Mar/2014 16:32:39][29880] {smtps} Command DATA
[12/Mar/2014 16:32:40][29880] {smtps} SMTP: Message from IP address 205.201.133.64 was rejected because of missing authentication for local domain sender <bob.smith<_at_>mydomain.com>.
[12/Mar/2014 16:32:40][29880] {smtps} Command DATA failed: Authentication required for local domain sender <bob.smith<_at_>mydomain.com>
[12/Mar/2014 16:32:40][29880] {smtps} Command QUIT
[12/Mar/2014 16:32:40][29880] {smtps} SMTP server session end
[12/Mar/2014 16:32:40][29880] {smtps} Task 10878 handler END
Re: Cannot receive from Mailchimp since 8.2.2 [message #111674 is a reply to message #111657] Fri, 14 March 2014 08:30 Go to previous messageGo to next message
Kedar
Messages: 356
Registered: April 2005
I guess anti-spoofing protection is enabled:
in WebAdmin go to "Security" -> tab "Sender Policy"
Re: Cannot receive from Mailchimp since 8.2.2 [message #111748 is a reply to message #111674] Mon, 17 March 2014 22:20 Go to previous messageGo to next message
gbrown100 is currently offline  gbrown100
Messages: 34
Registered: April 2008
Location: Sussex, UK
I only have "User must be authenticated in order to send messages from a local domain" ticked. The rest is unticked.

The way I read it, why would this block the messages above. We're not sending from the local domain.

Thanks

Graham
Re: Cannot receive from Mailchimp since 8.2.2 [message #111755 is a reply to message #111657] Tue, 18 March 2014 09:36 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 588
Registered: April 2004
If "mydomain.com" is your local domain, then you are sending from the local domain. As per your logs:

Quote:
Authentication required for local domain sender <bob.smith<_at_>mydomain.com>


Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch
Re: Cannot receive from Mailchimp since 8.2.2 [message #111758 is a reply to message #111755] Tue, 18 March 2014 09:59 Go to previous messageGo to next message
gbrown100 is currently offline  gbrown100
Messages: 34
Registered: April 2008
Location: Sussex, UK
OK, I take your point although surely this is the FROM: address

Quote:
[12/Mar/2014 16:32:39][29880] {smtps} Command MAIL FROM:<bounce-mc.us3_23503691.449369-bob.smith=mydomain.com<_at_ >mail64.atl11.rsgsv.net> BODY=8BITMIME


That's not mydomain.com

[Updated on: Tue, 18 March 2014 10:01]

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Re: Cannot receive from Mailchimp since 8.2.2 [message #111759 is a reply to message #111758] Tue, 18 March 2014 10:06 Go to previous messageGo to next message
Pavel Dobry (Kerio) is currently offline  Pavel Dobry (Kerio)
Messages: 2057
Registered: October 2003
Location: Czech Republic
How does the From: email header look like?

Re: Cannot receive from Mailchimp since 8.2.2 [message #117954 is a reply to message #111657] Thu, 04 December 2014 00:49 Go to previous messageGo to next message
aj08
Messages: 21
Registered: December 2008
I recently ran into this issue and had to add the Mail Chip address found here- http://mailchimp.com/about/ips/?_ga=1.8280308.799661082.1397 492810

to the security sender policy setting for "never reject messages from this IP address group.
Re: Cannot receive from Mailchimp since 8.2.2 [message #151360 is a reply to message #111657] Tue, 29 March 2022 18:07 Go to previous message
fishtech is currently offline  fishtech
Messages: 608
Registered: September 2010
Thank y'all.
This just helped me in 2022.
ft.
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