Sorry, but where do you see this option in the Web Client?

Also, where do you get the "Likely Spam" from? I only have a Junk Mail folder.

In your mail, you have a score of 1.7, so that would normally not be marked as Spam (standard threshold is 5.0).

Hello Machete,

I would recommend that you read through this KnowledgeBase article, and compare the recommendations to your own settings, across the whole range of Kerio Connect anti-spam features.

http://kb.kerio.com/265

If the problem remains unresolved it would probably be worth opening a support ticket, so that we can assist you in more detail.

I hope this helps.

Best regards,

Neil.

Hoping someone can help explain to me how the "Add Sender to spam whitelist" in the Connect Client works?

I have multiple scenarios where I have received "Likely Spam" and added the sender to the "Spam Whitelist" however additional emails from the same sender still arrive in "Likely Spam"

I have looked at the headers and this is the scoring from one of the emails:
tests=AWL: -0.296,BAYES_00: -0.25,EXTRA_MPART_TYPE: 1,
HTML_MESSAGE: 0.05,RDNS_NONE: 0.25,T_FILL_THIS_FORM_SHORT: 1,
TOTAL_SCORE: 1.754,autolearn=no

I'm not really looking for tips on how to adjust my scoring - I'm trying to understand if I've added a sender to a Whitelist why it's still passing through SpamAssassin scoring?

Thanks for any help educating me...

I was hoping someone could explain to me why when I click Add Sender to Whitelist in the 'old' connect client, messages from that sender still get flagged as spam?

In the old web mail client, right click on a message and in popup menu is an opton that reads "Add sender to spam whitelist

Sender whitelist marks the email as "not spam". But the email is still processed by spam filter tests for debugging purposes. This is just an informational email header.