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help-browser.png  Error 28201 in installation [message #102328] Sat, 04 May 2013 16:22 Go to next message
Saad is currently offline  Saad
Messages: 2
Registered: May 2013
Hi,
i installed kerio-control-vpnclient-8.0.1-609-win64 few weeks ago and worked properly. then i uninstalled it. now i want install it again. but during installation when setup wants install driver, shows this error:
"Error 28201. Failed to install VPN device driver. Command:
UPDATE. Action: LookupDevice. Result: E_UNEXPECTED ,device is already
registered."

Why? What i should do?

i'm using Windows 8.

[Updated on: Wed, 22 May 2013 16:43]

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Re: Error 28201 in installation [message #102667 is a reply to message #102328] Tue, 14 May 2013 08:12 Go to previous messageGo to next message
mlee (Kerio)
Messages: 211
Registered: October 2012
Location: Sydney
Open a ticket with Technical Support and ask for KTUninstaller.

M.


PTSD. BP. OCD. ASPD. BPD. Certified.
Re: Error 28201 in installation [message #103104 is a reply to message #102667] Thu, 23 May 2013 13:27 Go to previous messageGo to next message
Saad is currently offline  Saad
Messages: 2
Registered: May 2013
Sorry, an expert has monitored the Kerio installation behavior and has reported this:

We tested the kerio control vpnclient. What we found:
- the normal analysis profile indeed missed the "kvnet.sys" file and because of that the associated service KvNet.
- Because we monitored the install we spot also an installer issue. It creates the garbage folders probably, because of the setup builder template:
C:\Program Files (x86)\My Company Name\My Product Name
C:\Windows\Installer\{C093AC5E-7F55-4D75-8499-0384F1C0A2E9}

[Updated on: Thu, 23 May 2013 13:28]

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Re: Error 28201 in installation [message #104771 is a reply to message #102328] Wed, 17 July 2013 00:05 Go to previous messageGo to next message
reza is currently offline  reza
Messages: 3
Registered: July 2013
Hi
I have the same error in installation process but not same problem:
error 28201. Failed to install vpn device driver. Commond: CREATE. Action: EnableDevice. Result: 0*800F020B ,unspecified error.

could you help me to fix this error and install the program?

[Updated on: Wed, 17 July 2013 00:09]

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Re: Error 28201 in installation [message #104772 is a reply to message #104771] Wed, 17 July 2013 00:12 Go to previous message
reza is currently offline  reza
Messages: 3
Registered: July 2013
No Message Body

[Updated on: Wed, 17 July 2013 00:14]

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