GFI Software Aurea SMB Solutions


Home » GFI User Forums » Kerio Control » unrecognized users statistics (unrecognized users statistics)
unrecognized users statistics [message #93250] Tue, 04 September 2012 14:08 Go to next message
naja is currently offline  naja
Messages: 1
Registered: September 2012
Hi, at the Internet usage statistics i have a few unrecognized users.

What are unrecognized users and how do i locate them/it.


Thanks for the help

Marty
Re: unrecognized users statistics [message #93364 is a reply to message #93250] Fri, 07 September 2012 02:43 Go to previous messageGo to next message
Jeff Wadlow (Kerio) is currently offline  Jeff Wadlow (Kerio)
Messages: 25
Registered: November 2003
If a user isn't browsing the web then they won't be forced to authentication. If they haven't authenticated yet and they have some application accessing the Internet (e.g. email client) then the traffic is logged under 'unrecognized users'.

If your users have static IP addresses then what I like to do is associate their IP address with the user name. Then any Internet traffic from them is associated with their user name automatically.

Go to Users and Groups -> Users and edit the user accounts one at a time. Go to the IP Address tab. You can type in their IP addresses here.
icon14.gif  Re: unrecognized users statistics [message #100893 is a reply to message #93364] Fri, 29 March 2013 20:14 Go to previous messageGo to next message
behnam is currently offline  behnam
Messages: 3
Registered: March 2013
Location: IRAN

Kerio Is Most Advanced Network Rules Combination Features I ever see.Another Shortcut to Fix The Unrecognized users (because Jeff tips only applicable when User IP is Static) with dynamic address is :
Kerio Control -> Domain and Users Control -> always require authenicated users to access webpages. (must be checked).
So any 'webpage' access from users and spy will not go through Kerio.

Hope to help you, Cool
Regards, Behnam

[Updated on: Fri, 29 March 2013 21:11]

Report message to a moderator

Re: unrecognized users statistics [message #100894 is a reply to message #100893] Fri, 29 March 2013 20:33 Go to previous messageGo to next message
Petr Dobry (Kerio) is currently offline  Petr Dobry (Kerio)
Messages: 405
Registered: November 2003

Kerio Technologies
behnam wrote on Fri, 29 March 2013 20:14
So any access(bridge,unauthorized,...) from users and spy or client os bugs will not go through Kerio.


The option above applies only to webpages. Applications using other protocols can still go through and will appear as "unrecognized user" in the statistics.

You can use "authenticated users" as a source in traffic rules and limit outgoing traffic for other protocols that way.


Petr Dobry
Product Development Manager | Kerio

[Updated on: Fri, 29 March 2013 20:34]

Report message to a moderator

Re: unrecognized users statistics [message #103635 is a reply to message #93250] Mon, 10 June 2013 00:16 Go to previous messageGo to next message
tauseef-it is currently offline  tauseef-it
Messages: 17
Registered: June 2012
Location: Karachi
to avoid unrecognized users, create users and set their IPs and quotas etc for each user. hope it helps
Re: unrecognized users statistics [message #108536 is a reply to message #93250] Sun, 24 November 2013 07:04 Go to previous messageGo to next message
kasrai is currently offline  kasrai
Messages: 1
Registered: November 2013
Location: iran
First of all organize your users in some groups,then in the Traffic Rules add a rule for accessing Internet interfaces with your groups you want to access Internet in source column.
now go to the Http Policy and add two policy there.
first add a rule to allow authenticated users have access completely with Allow in action column and your groups in User column.
finally you need a rule to deny all other users access,add a rule with Deny selection in Action column and in User rules any users.
now if you refer to User Statistics pan can see the unrecognized users activation have stopped !
I hope it help you Very Happy

[Updated on: Sun, 24 November 2013 07:10]

Report message to a moderator

Re: unrecognized users statistics [message #144755 is a reply to message #108536] Wed, 09 January 2019 08:48 Go to previous messageGo to next message
Zoro is currently offline  Zoro
Messages: 3
Registered: January 2019
Location: Lesotho
i have the same issue. I Set authenticated users as source for all traffic rules but i still get unrecognized users

IT Systems Admin
Email: Skotsoane<_at_>gmail.com
Re: unrecognized users statistics [message #144817 is a reply to message #144755] Wed, 16 January 2019 08:45 Go to previous messageGo to next message
pawida is currently offline  pawida
Messages: 1
Registered: January 2019
thank you for the great information.
Re: unrecognized users statistics [message #144903 is a reply to message #144817] Mon, 28 January 2019 10:11 Go to previous messageGo to next message
Adiizo later is currently offline  Adiizo later
Messages: 4
Registered: January 2019
Location: cambodai
hope it helps
Re: unrecognized users statistics [message #144962 is a reply to message #144903] Mon, 04 February 2019 09:40 Go to previous message
Zoro is currently offline  Zoro
Messages: 3
Registered: January 2019
Location: Lesotho
Greetings:
Is the issue solvable or not? i tried all the solutions mentioned on this page but i still get unrecognised user statistics.








IT Systems Admin
Email: Skotsoane<_at_>gmail.com
Previous Topic: Permited content still being blocked
Next Topic: Mac OS High Sierra VPN Service not running
Goto Forum:
  


Current Time: Wed Nov 20 05:38:45 CET 2019

Total time taken to generate the page: 0.04467 seconds