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Home » GFI User Forums » Kerio Connect » Disable user temporarily, forward emails
Disable user temporarily, forward emails [message #99471] Thu, 28 February 2013 18:10 Go to next message
88fingerslukee is currently offline  88fingerslukee
Messages: 92
Registered: November 2007
Hey Everybody,

I have a user that is going on maternity leave and I'd like to disable her mailbox for the duration of her leave. I'd also like her emails to go to two different users for the same duration.

How would I go about doing this? Would I simply disable the user account and create and alias for the two other users? Is there an easier way?
thanks

Lucas
Re: Disable user temporarily, forward emails [message #99476 is a reply to message #99471] Thu, 28 February 2013 23:05 Go to previous messageGo to next message
Pavel Dobry (Kerio) is currently offline  Pavel Dobry (Kerio)
Messages: 2057
Registered: October 2003
Location: Czech Republic
This is probably the best way.
Another option could be to set up mail filter rules for that account to forward all incoming emails to that two users and leave the mailbox enabled.
Or set up forwarding directly in user setting in administration for that user.


Re: Disable user temporarily, forward emails [message #99477 is a reply to message #99476] Thu, 28 February 2013 23:54 Go to previous messageGo to next message
88fingerslukee is currently offline  88fingerslukee
Messages: 92
Registered: November 2007
Hmm, I think I prefer the last option. That's nice and clean and something that I can manage without having to rely on the user to get it done. Thanks!

Might I suggest the option to set a bounce-back email for the forward? It would be nice to inform people of this change.

That leads me to this question:
If she sets a bounce-back Out-of-Office client-side email and I set server-side forwarding, will the bounce-back still occur?
Re: Disable user temporarily, forward emails [message #99480 is a reply to message #99477] Fri, 01 March 2013 06:24 Go to previous messageGo to next message
Jonas Rodrigues (Kerio) is currently offline  Jonas Rodrigues (Kerio)
Messages: 238
Registered: January 2013
Location: Sydney
Hi Lucas,

To achieve that you will need to set server-side forwarding with the option "Deliver message to both mailbox and forwarding addresses" enabled.



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Re: Disable user temporarily, forward emails [message #99489 is a reply to message #99480] Fri, 01 March 2013 12:18 Go to previous messageGo to next message
clan is currently offline  clan
Messages: 187
Registered: May 2011
Does this work when the account is disabled?
Re: Disable user temporarily, forward emails [message #99551 is a reply to message #99489] Mon, 04 March 2013 20:00 Go to previous messageGo to next message
BudDurland is currently offline  BudDurland
Messages: 104
Registered: July 2005
Location: Plattsburgh, NY

If you disable the account, mail will bounce back. Best to use the administrator program, and set mail forwarding there to the two other users (with an option to keep in in the original mail box). They can even be in different domains. If you like, the mom-to-be can set an "out of office" message that says who the message was forwarded to for action.

Good is better than evil because it's nicer
--Mammy Yokum
Re: Disable user temporarily, forward emails [message #99560 is a reply to message #99551] Mon, 04 March 2013 23:11 Go to previous message
88fingerslukee is currently offline  88fingerslukee
Messages: 92
Registered: November 2007
Quote:
If you disable the account, mail will bounce back. Best to use the administrator program, and set mail forwarding there to the two other users (with an option to keep in in the original mail box). They can even be in different domains. If you like, the mom-to-be can set an "out of office" message that says who the message was forwarded to for action.


Perfect, this is what I was looking for.

thanks everybody!
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