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Connect 8.0.0 - No folder structure in shared folder tree visible [message #97026]

Sun, 16 December 2012 15:14

EdiFingersErben
Messages: 8
Registered: December 2012

In the new 8.0 client at the shared folder section all folders and their subfolders are listet "straight", (left aligned). So you are not able to see which is a "master" and which are his subfolders.

Any idea?
Thanks!

[Updated on: Sun, 16 December 2012 15:21]

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #97030 is a reply to message #97026]

Mon, 17 December 2012 05:12

mlee (Kerio)
Messages: 211
Registered: October 2012
Location: Sydney

I believe you mean the 8.0 webmail? The subfolders should be indented, mind showing a picture of the folders?

PTSD. BP. OCD. ASPD. BPD. Certified.

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #97137 is a reply to message #97030]

Wed, 19 December 2012 09:59

EdiFingersErben
Messages: 8
Registered: December 2012

This is webmail version 7.4.3 (ok)

[img]./fa/2875/0/[/img]

This is webmail version 8.0.0
[img]./fa/2876/0/[/img]

Attachment: treeV743.png
(Size: 13.86KB, Downloaded 599 times)
Attachment: TreeV8.png
(Size: 10.94KB, Downloaded 631 times)

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #97323 is a reply to message #97026]

Wed, 02 January 2013 02:25

mlee (Kerio)
Messages: 211
Registered: October 2012
Location: Sydney

This is a capture from a Connect 8.0 Webmail folder tree.

My advise is to reinstall Kerio Connect, it might be a corrupted installation.

And please test with another kind of browser.

Attachment: tree8.png
(Size: 5.01KB, Downloaded 546 times)

PTSD. BP. OCD. ASPD. BPD. Certified.

[Updated on: Wed, 02 January 2013 02:26]

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #97346 is a reply to message #97323]

Thu, 03 January 2013 00:06

Charles B
Messages: 45
Registered: May 2012
Location: Montana

I can duplicate this issue.
I suspect mlee (Kerio) did not actually understand the first post entirely.

SHARED FOLDERS do not indent, for the user to whom they are shared, in webmail 8.

For the person who shares the folders webmail indents just fine, and I suspect that is what mlee posted.

See the attached screencap for a side by side view of the shared vs sharing folders. I tried both Firefox and IE (newest versions), and they looked identical.

Attachment: keriofolders.jpg
(Size: 8.81KB, Downloaded 521 times)

Mid 2015: Quit Kerio and moved to Exchange 2013 and Meraki.
Kerio Control 8.4.0--Used since it was WinRoute, many years ago
Kerio Connect 8.4.0 on Ubuntu. Bought Connect just in time for the switch to NO SUPPORT(aka pay for support). Not. Happy.

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #97371 is a reply to message #97346]

Thu, 03 January 2013 15:38

lucb
Messages: 4
Registered: August 2004
Location: Belgium

I have same problems
People subscribing to shared folders can't see the original folder' tree

Sample:
Dupont share this tree: Projects, Projects/new, Projects/closed
Burks subscribe to this 3 folders but he'll not see the original folder's tree but closed, new, Projects (in alphabetical order)

It's a very big bug for us as we share huge folder's tree

Luc

[Updated on: Thu, 03 January 2013 15:44]

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #97592 is a reply to message #97026]

Thu, 10 January 2013 21:08

Kerio@Herrmannsdorfer is currently offline

Kerio@Herrmannsdorfer
Messages: 19
Registered: July 2011

I experienced the same feature loss ...

Here is some kind of official reply to my bug report:

Quote:

Hi Rolf,

Unfortunately this is by design. If you wish for the folders to be nested in the new WebMail Client you will need to use the 'Feedback' button in webmail to list it as a feature request. I will close this ticket now because this not a bug.

Best Regards,

Vicky Cinelli
UK Technical Support Engineer

Ticket Details

Ticket ID: MXT-298975
Department: Support - Bug Reports

x.0.0 versions most likely include bugs, missing features and are for early adopters only. KC 8.0.0 is no exception ...

--
Rolf

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #99281 is a reply to message #97592]

Thu, 21 February 2013 18:00

EdiFingersErben
Messages: 8
Registered: December 2012

The discussed issue unfortunately isn´t fixed in Release 8.0.1.

So we only use the former web client or outlook. Outlook (2010) is sometimes slow, but it works.

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #99312 is a reply to message #97026]

Fri, 22 February 2013 12:10

papiertiger
Messages: 2
Registered: August 2011

Did you try to recreate the structure by hand, via drag and drop?

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #99348 is a reply to message #99312]

Mon, 25 February 2013 08:14

lucb
Messages: 4
Registered: August 2004
Location: Belgium

The folder structure still exist for the original user. It don't exist for the subscriber

Luc

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #100816 is a reply to message #97026]

Thu, 28 March 2013 15:04

IainC
Messages: 25
Registered: April 2011
Location: Plymouth, UK

I've also found if you share a sub-folder only and not the parent. The person who you shared it with cannot subscribe to it.

This works fine in the old WebMail.

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #110255 is a reply to message #100816]

Thu, 30 January 2014 14:54

lucb
Messages: 4
Registered: August 2004
Location: Belgium

The shared directory tree bug is still alive in 8.2.2 (2224)

Luc

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Re: Connect 8.0.0 - No folder structure in shared folder tree visible [message #110698 is a reply to message #110255]

Thu, 13 February 2014 12:48

Bsis_SysAdmin
Messages: 1
Registered: October 2011
Location: Netherlands

Yes, it still exists in 8.2.2 and it is a real pain in the belly ...
It is a real problem if you have shared folders with subfolders in it that have the same name e.g.:
Service -> done (done is subfolder of folder Service ...)
Engineer -> done

becomes something like:
Service
Engineer
done
done

This is a real bug, not a wannabee feature ...

@Kerio developers: Keep up the good work!

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