| Viber [message #96004] |
Mon, 19 November 2012 09:02  |
rabah
Messages: 3
Registered: November 2012
Location: Ramallah
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I tried to search for anyone having issues with Viber but didn't find. I tried adding/opening the viber ports TCP/UDP but users are not able to connect to viber. Outside our network viber works. What am i doing wrong?
We have Kireo Winroute firewall 6
Appreciate it if you could help 
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Attachment: viber 2.png
(Size: 43.78KB, Downloaded 3174 times)
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| Re: Viber [message #96042 is a reply to message #96041] |
Tue, 20 November 2012 07:27  |
rabah
Messages: 3
Registered: November 2012
Location: Ramallah
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yes, i added all the ports as a service, listing for both TCP/UDP
also, sorry for confusion, i was just trying different things to see if i get it to work. Currently i removed the ip range.
Otherwise, what am i doing wrong. I just need users connected on our network to be able to call/receive calls. Is the source and destination correct? I am forgetting anything.
Thank you, appreciate your help!!
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| Re: Viber [message #96127 is a reply to message #96042] |
Fri, 23 November 2012 06:56 |
mlee (Kerio)
Messages: 211
Registered: October 2012
Location: Sydney
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You just need to think logically.
If you want to let your users to connect to the internet with Viber, you can setup:
Source = Your network (LAN)
Destination = Outside of your network (WAN)
Service = Viber (Preassumably TCP: 5242 and 4244 & UDP: 5243 and 9785)
Action = Allow
Let us know if it is not clear enough 
M.
PTSD. BP. OCD. ASPD. BPD. Certified.
[Updated on: Fri, 23 November 2012 06:57] Report message to a moderator |
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| Re: Viber [message #96156 is a reply to message #96041] |
Sun, 25 November 2012 18:20 |
rabah
Messages: 3
Registered: November 2012
Location: Ramallah
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im still new with this; however, seems i had mixed up with the LAN and WAN settings; but as far as service i have it listed correctly and allowing it. thank you for your help
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| Re: Viber [message #96721 is a reply to message #96004] |
Fri, 07 December 2012 15:42 |
Icy-M
Messages: 1
Registered: December 2012
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We also have the same problem, but cannot find 'viber' in the Service list.
When on the Traffic rules page (but the icon is traffic lights on top of a file, not on top of a globe as in the example above - which I can't find), under Service, the menu Traffic Rule - Service/Port, clicking the button 'Add Service'starts off with:
Any ICMP, and last on list is eDonkey.
Where is viber??
If I'm in the wrong place, how do I get to the right place?
Thanks to anyone that can help on this same topic!!
Mike
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| Re: Viber [message #96729 is a reply to message #96721] |
Fri, 07 December 2012 17:52 |
fishtech
Messages: 609
Registered: September 2010
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I think you can add it as a service manually using Configuration > Definitions > Services.
hth
ft.
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| Re: Viber [message #107199 is a reply to message #96004] |
Mon, 14 October 2013 14:09 |
nirant
Messages: 1
Registered: October 2013
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actually it is very simple rule for KERIO
Source = local network (LAN)
Destination = outside network (WAN) or your internet interface
Service = ports TCP:5242,4244 and UDP:5243,9785
Action = Allow
Translation=NAT
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