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Multiple Administrative users [message #154898]

Wed, 30 August 2023 22:11

Randomecho
Messages: 1
Registered: August 2023

I have a team of 5 people who all work with our Various GFI Servers in different environments. We have been having a problem where the GFI server seems to have problems with the Credentials it uses to Scan/Remediate systems and I have started to notice that is happens after someone else logs in and launches the GFI Console. So last week a member of my team was working and had things running reasonably well(pending a few issues) and he was out one afternoon so I logged in to look at things and check where things were at, and ever since all scans and remediations Fail. I didn't change any credentials related to the Clients or anything like that, nothing changed that should have caused any issues along those lines. All Clients are running with the Agents.

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Re: Multiple Administrative users [message #154899 is a reply to message #154898]

Thu, 31 August 2023 02:44

mzaidi
Messages: 120
Registered: April 2021

Thank you for your message. For further assistance regarding the issue and troubleshooting, please reach out to the GFI LanGuard Technical support team by creating the support ticket on the GFI LanGuard support portal

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