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error pop3 failed to Connect to server [message #150340]

Mon, 04 October 2021 13:33

nilesh@inforbitsolutions is currently offline

nilesh@inforbitsolutions
Messages: 1
Registered: October 2021

Hi,

I have installed GFI FaxMaker x64 (build: 20201124) trial version for a potential client. However after setting up getting error message.

"error ","pop3","failed to Connect to server, err: [276] Server disconnected before handshake completion [0xffffffff]

I am attaching the log file generated.

Please help me in resolving the error so that we can test it for the client.

Attachment: pop3.gfi_log.zip
(Size: 1.40KB, Downloaded 219 times)

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Re: error pop3 failed to Connect to server [message #150371 is a reply to message #150340]

Thu, 14 October 2021 03:50

Nick.Geary
Messages: 73
Registered: January 2021

Hello,

What time of mail server are you using with Faxmaker? Could you try deselecting the option to use a secure connection and test?

There may be an issue with establishing a TLS connection. How can you use IIS to route messages to a mail server that requires TLS encryption?

For further troubleshooting I would recommend to open a support ticket with us.

Nick Geary
GFI Software

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Re: error pop3 failed to Connect to server [message #153833 is a reply to message #150371]

Thu, 23 February 2023 01:58

gjiao
Messages: 1
Registered: February 2023

Hi, Nick,
i got same problem when configure GFI faxmaker to SMTP.office365.com port 587 with Authentication.
When test email, I always got error "sending test from fax<_at_>mydomain.com" to myemail address - "failed to Connect to server, err: [276] Server disconnected before handshake completion [0xffffffff]

can you/someone pleas shed any light? Many thanks

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Re: error pop3 failed to Connect to server [message #153834 is a reply to message #153833]

Thu, 23 February 2023 02:08

mzaidi
Messages: 114
Registered: April 2021

Thank you for your message. For further assistance regarding the issue and troubleshooting, please reach out to the GFI FaxMaker Technical support team by creating the support ticket on the GFI FaxMaker support portal

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