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Error updating Traffic Rules on Kerio Control Box NG510 [message #153645]

Fri, 27 January 2023 07:14

LoyalIT
Messages: 1
Registered: January 2023

Hi

Whenever I try to apply changes to Traffic Rules on a Kerio Control Box NG510 I get the message "Your recent configuration changes were not saved because they would break your connection to the Kerio Control Administration"

I was originally trying to make the changes via the web interface for the Kerio Control Box NG510 whilst connected to a computer on the LAN via TeamViewer, but I subsequently went onsite and tried to apply changes from two separate computers on the LAN with the same result.

I also restarted the Kerio Control Box NG510 and still experienced the same issue.

I even updated the firmware on the Kerio Control Box NG510 and still experienced the same issue.

Can someone point me in the right direction?

Les

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Re: Error updating Traffic Rules on Kerio Control Box NG510 [message #153647 is a reply to message #153645]

Fri, 27 January 2023 07:56

mzaidi
Messages: 120
Registered: April 2021

Thank you for your message. For further assistance regarding the issue and troubleshooting, please reach out to the Kerio Control Technical support team by creating the support ticket on the Kerio control support portal

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