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Let's encrypt client not initialized [message #153538]

Sun, 15 January 2023 12:50

mara_23
Messages: 1
Registered: January 2023

Hello,
I'm getting the error Messages

Let's Enycrypt client is not initalized

Running kerio Version is 9.4.1 patch 1 (6445)

https://letsdebug.net
shows all ok

Port 80 is open and reachable from the outside i can even log into kerio on the port 80 from outside.

I get the error message instantly after trying to issue a new let's encrypt certificate.

letsencrypt was working on this system but not updateing it anymore. So i deleted the old certificate and since that time i am unable to get a new one.

securty policy is set to no restrictions - same goes for the TLS options also no restrictions.

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Re: Let's encrypt client not initialized [message #153539 is a reply to message #153538]

Mon, 16 January 2023 02:04

mzaidi
Messages: 109
Registered: April 2021

Thank you for your message. For further assistance regarding the issue and troubleshooting, please reach out to the Kerio Connect Technical support team by creating the support ticket on the Kerio connect support portal: https://support.kerioconnect.gfi.com/

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Re: Let's encrypt client not initialized [message #153545 is a reply to message #153538]

Mon, 16 January 2023 13:25

K3nZ0
Messages: 6
Registered: July 2022

restart server and try again

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Re: Let's encrypt client not initialized [message #153607 is a reply to message #153538]

Mon, 23 January 2023 08:32

LogitComputer
Messages: 13
Registered: February 2013

I had the same issue right now, Server 2016 and Kerio Connect 10 (upgraded from 9.4.2)
Everything according to manual (HTTP 80 open, Security policy to "No restrictions")

Solution:
- stop Kerio Connect Service
- delete File "account.key" from ..\MailServer\sslcert\letsencrypt (or /opt/kerio/mailserver/sslcert/letsenrypt if you have Linux)
- start Kerio Connect Service

Just after the start, it worked again.

Two minute job, but nothing found on this Forum.

[Updated on: Mon, 23 January 2023 08:34]

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