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Urgent problem with Kerio Licenses in Israel [message #152942]

Wed, 19 October 2022 10:43

softmaster
Messages: 6
Registered: March 2020

Hi
We are Kerio reseller in Israel for the last 15 years. We have customers with Kerio products. Long time we worked with Kerio directly. When GFI purchased Kerio, GFI requested to place all orders via local distributor company named Multipoint. Month ago we asked from this your local distributor Multipoint license for one of our customers. After many e-mails and phone calls without answers they informed us that they are not selling Kerio licenses anymore.
We need the working process for licenses ASAP.
Please advice.
Softmaster LTD

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Re: Urgent problem with Kerio Licenses in Israel [message #152944 is a reply to message #152942]

Wed, 19 October 2022 12:32

mzaidi
Messages: 106
Registered: April 2021

Thank you for your message. For all the sales related queries, please contact the Sales team by sending an email with the details to Sales<_at_>gfi.com

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Re: Urgent problem with Kerio Licenses in Israel [message #152990 is a reply to message #152944]

Mon, 24 October 2022 21:06

softmaster
Messages: 6
Registered: March 2020

This is exactly what I did. But didn't receive any answer. Please help to contact the correct person from sales team. The situation is close to critical.
If you have no distributor in Israel anymore, we are ready to be.
Please advise.

[Updated on: Wed, 26 October 2022 18:24] by Moderator

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Re: Urgent problem with Kerio Licenses in Israel [message #153001 is a reply to message #152990]

Wed, 26 October 2022 18:39

chrisc
Messages: 118
Registered: January 2022

Hi softmaster, thank you for your follow-up post! I have not been able to locate any incoming emails from your domain. In any case, I have forwarded your request to the relevant Sales team member and you should be hearing from them directly. In the meantime, if you have any pressing licensing issues, please feel free to email customers<_at_>gfi.com

Chris Contorinis
Customer Care Specialist
GFI Software

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