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Home » GFI User Forums » Kerio Connect » Outlook Contacts, "Person" view broken (last Office 2016 / 2019 / 2021 update breaks deault "Person" view)
Outlook Contacts, "Person" view broken [message #152809] Wed, 05 October 2022 09:17 Go to next message
LogitComputer is currently offline  LogitComputer
Messages: 10
Registered: February 2013
Again a problem with the latest Microsoft Click and Run Update, actually verified with Outlook 2016, 2019 and 2021.
After the last update (began October 1st 2022), Version 2209 (Build 15629.20156), the default view "Personen" (in German) of the contacts seems to be broken.

In short: the higher the screen resolution, the lesser(!) you see (attached screenshots in ZIP Files, two because of the 150K upload limit of this forum).

My actual workaround is to re-size the Outlook window from full-screen, then chose e.g. "List" or "Telephone" view and it works.
Calls from confused and sometimes angry customers began yesterday.

There is a clear correlation of the Office Click and Run update with this issue.
One customer stated this on October 4th, the Click and Run Update was on October 3rd.
Office on my PC was updated on 1st of October, but I don't go active in "Contacts", so therefore I've seen this when I had the first call yesterday.

Server is on Kerio Connect 9.4.2, clients have Outlook 2016, 2019 and 2021, everyone in German language.
Due to lack of Outlook 365, I was not yet able to verify if it occurs with the subscription model of Microsoft 365.

Is there again a revert to the older Click and Run needed as with the text-only bug from a couple of months ago or does GFI or somebody else have a solution?

My workaround is to change the view.

Regards from Switzerland,

Josip Meglaj.
Re: Outlook Contacts, "Person" view broken [message #152810 is a reply to message #152809] Wed, 05 October 2022 09:57 Go to previous messageGo to next message
mzaidi is currently offline  mzaidi
Messages: 96
Registered: April 2021
Thank you for your message. For further assistance regarding the issue and troubleshooting, please reach out to the Kerio Connect Technical support team by creating the support ticket on the Kerio connect support portal:
Re: Outlook Contacts, "Person" view broken [message #152814 is a reply to message #152810] Thu, 06 October 2022 09:41 Go to previous message
AndreasL is currently offline  AndreasL
Messages: 116
Registered: July 2008
Location: Germany
also reported here: ch-update-outlook-kontakte-ansicht-personen-verdeckt-fenster /
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