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Home » Product Feedback » Kerio Connect Feedback » Increase 25MB Message Size Limit (Microsoft indicates their limit is now 35MB for Outlook for Mac)
Increase 25MB Message Size Limit [message #152484] Sun, 14 August 2022 21:21 Go to next message
jcooper is currently offline  jcooper
Messages: 113
Registered: May 2009
Location: Syracuse, NY
Now that Microsoft's site seems to indicate a limit of 35MB, not 25, can you either increase the default limit imposed by MaxPerItemResponseSize and other mailserver.cfg settings, and/or clarify the note here

https://support.kerioconnect.gfi.com/hc/en-us/articles/36001 5197399-Large-attachment-emails-are-missing-in-Apple-Mail-an d-Mac-Outlook-EWS-

about the potential stability problems because it's not clear if the stability issues are related to having Kerio's settings set higher than what Outlook can handle, or if it's safe to make adjustments in mail server.cfg now that Outlook's limit seems to be higher.

https://docs.microsoft.com/en-us/exchange/troubleshoot/mailf low/error-19738-send-large-email-outlook-mac

Thanks,

Jeff
Re: Increase 25MB Message Size Limit [message #152487 is a reply to message #152484] Mon, 15 August 2022 04:12 Go to previous messageGo to next message
chrisc is currently offline  chrisc
Messages: 79
Registered: January 2022
Hi jcooper, thank you for your feedback! We have forwarded your request to our Product Team for further review.

Chris Contorinis
Customer Care Specialist
GFI Software
Re: Increase 25MB Message Size Limit [message #152507 is a reply to message #152487] Wed, 17 August 2022 14:20 Go to previous messageGo to next message
jcooper is currently offline  jcooper
Messages: 113
Registered: May 2009
Location: Syracuse, NY
Thanks!
Re: Increase 25MB Message Size Limit [message #152508 is a reply to message #152507] Wed, 17 August 2022 16:26 Go to previous message
chrisc is currently offline  chrisc
Messages: 79
Registered: January 2022
Very welcome! I was informed that the warning in our knowledge article is there as a precaution. If your KerioConnect instance is not overloaded, making this change should not have any dramatic effect on performance, especially if you do not have a large number of users. I would say give it a try and monitor closely; in the unlikely event of an adverse reaction, you can always revert the change.

Chris Contorinis
Customer Care Specialist
GFI Software
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