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Home » GFI User Forums » Kerio Connect » Server foot exceeded the limit of 4095 ASCII chars. (Any way to bypass this limit?)
Server foot exceeded the limit of 4095 ASCII chars. [message #151904] Tue, 14 June 2022 14:21 Go to next message
dave@ndtec.co.uk is currently offline  dave@ndtec.co.uk
Messages: 11
Registered: February 2021
Hi all,

I'm trying to use a HTML signature (image data hosted on public facing web server). I'm getting "Value 'Footer' exceeded the limit of 4095 ASCII chars". The HTML raw source is as small as I can realistically make it without sacrificing some content/formatting - is there a way around this? If not, is there a way of pointing the signature to use HTML from a file already on the internet, like an include of some sort? Many thanks, Dave.
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #151923 is a reply to message #151904] Wed, 15 June 2022 11:50 Go to previous messageGo to next message
mzaidi is currently offline  mzaidi
Messages: 106
Registered: April 2021
The maximum length of the signature is 4095 ASCII Characters. Please refer to the following: https://manuals.gfi.com/en/kerio/connect/content/email-clien ts/kerio-connect-client/configuring-your-kerio-connect-clien t-1196.html

Unfortunately, there is no workaround, however, your feedback will be shared with the backend team for further review for future versions of Kerio Connect.
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #151924 is a reply to message #151923] Wed, 15 June 2022 11:54 Go to previous messageGo to next message
dave@ndtec.co.uk is currently offline  dave@ndtec.co.uk
Messages: 11
Registered: February 2021
Indeed, I'm aware of the limitation, but was asking also if anyone knew of a workaround, possibly using HTML to include from another file? e.g. iframe or something similar? Thank you.
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #151934 is a reply to message #151923] Wed, 15 June 2022 17:47 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
How are you creating the signature source? We have signatures at the client level, not the server. But, the "Plain" HTML version, which uses 2 fonts in 2 different sizes each, loads an remote image, has links to 3 social media presences along with the contact data for the user, is just over 2,000 characters, even with lot's of white space. The same signature created & saved in OutLook is 40,000 characters.
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #151949 is a reply to message #151934] Thu, 16 June 2022 09:58 Go to previous messageGo to next message
dave@ndtec.co.uk is currently offline  dave@ndtec.co.uk
Messages: 11
Registered: February 2021
I've managed to get the HTML source down to 5000 chars - the main problem is the layout - lots of divs and such like. Also four images (for social media links) - it all adds up VERY quickly when you're limited to 4K (like going back to 80's).

[Updated on: Thu, 16 June 2022 11:53]

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Re: Server foot exceeded the limit of 4095 ASCII chars. [message #151968 is a reply to message #151949] Fri, 17 June 2022 18:54 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
Showing my "old timer" bias here, but if you require "lots of divs<>", you're writing a web page, not a signature block. Smile
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #151977 is a reply to message #151968] Sat, 18 June 2022 21:09 Go to previous messageGo to next message
dave@ndtec.co.uk is currently offline  dave@ndtec.co.uk
Messages: 11
Registered: February 2021
OK, but without them how do you position text and images?
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #151997 is a reply to message #151977] Mon, 20 June 2022 22:44 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
dave<_at_>ndtec.co.uk wrote on Sat, 18 June 2022 15:09
OK, but without them how do you position text and images?
At this point, I think you and I will philosophically diverge. Smile I don't care much for excessive formatting, images, etc. in an e-mail signature. That said, I've found that older HTML syntax (<table>) to be more economical when it comes to the number of characters requires to display something than CSS.
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #152000 is a reply to message #151904] Tue, 21 June 2022 03:55 Go to previous messageGo to next message
j.a.duke is currently offline  j.a.duke
Messages: 239
Registered: October 2006
dave<_at_>ndtec.co.uk wrote on Tue, 14 June 2022 08:21
Hi all,

I'm trying to use a HTML signature (image data hosted on public facing web server). I'm getting "Value 'Footer' exceeded the limit of 4095 ASCII chars". The HTML raw source is as small as I can realistically make it without sacrificing some content/formatting - is there a way around this? If not, is there a way of pointing the signature to use HTML from a file already on the internet, like an include of some sort? Many thanks, Dave.
Dave,

I've been in your shoes, so to speak.

Once you've tested your signature, try stripping out everything like white space (spaces, tabs, returns, etc.). Also, if you can shorten up path values for the various images, that will help.

Try those and let us know.

Thanks.

Cheers,
Jon
Re: Server foot exceeded the limit of 4095 ASCII chars. [message #152015 is a reply to message #152000] Tue, 21 June 2022 14:28 Go to previous message
dave@ndtec.co.uk is currently offline  dave@ndtec.co.uk
Messages: 11
Registered: February 2021
Hi Jon, I've done just that, filtered out as much detritus as possible - shortened class names, you name it - got it down from 8000 chars to 5000, so that was going some, but still a thousand to go. Looks like we're going to have do a simpler design!
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