GFI Software Aurea SMB Solutions

Welcome to the GFI Software community forum! For support please open a ticket from https://support.gfi.com.

Home » GFI User Forums » MyKerio » MyKerio offline?
MyKerio offline? [message #149805] Thu, 27 May 2021 14:34 Go to next message
Maurizio Zanetti is currently offline  Maurizio Zanetti
Messages: 23
Registered: November 2014
Location: Piemont - Italy
What happened to MyKerio?
It's two days that I'm getting 503 Error while trying to connect to MyKerio from my PC browser as well as from App.
Am I the only one? I'm from Italy.
Re: MyKerio offline? [message #149806 is a reply to message #149805] Thu, 27 May 2021 14:37 Go to previous messageGo to next message
axeman is currently offline  axeman
Messages: 1
Registered: May 2021
Yes, it started with the fact that the backup stopped working, and now the service is completely down.
Re: MyKerio в автономном режиме? [message #149807 is a reply to message #149805] Thu, 27 May 2021 14:49 Go to previous messageGo to next message
ivp is currently offline  ivp
Messages: 14
Registered: March 2020
I also have this error, you can see something happened
Re: MyKerio offline? [message #149808 is a reply to message #149805] Thu, 27 May 2021 16:08 Go to previous messageGo to next message
eged168 is currently offline  eged168
Messages: 3
Registered: January 2020
Same here. I reported the issue yesterday.
GFI support circulated an email stating that the problem is with AWS however, AWS is up according to their most recent status.

https://status.aws.amazon.com/
Re: MyKerio offline? [message #149810 is a reply to message #149805] Thu, 27 May 2021 17:22 Go to previous messageGo to next message
owalter is currently offline  owalter
Messages: 14
Registered: March 2020
No, you are not alone.

For me it's the same, it's offline.
Re: MyKerio offline? [message #149813 is a reply to message #149805] Thu, 27 May 2021 17:59 Go to previous messageGo to next message
vitor is currently offline  vitor
Messages: 3
Registered: May 2021
The same problem here in Brazil.
Re: MyKerio offline? [message #149818 is a reply to message #149810] Thu, 27 May 2021 18:28 Go to previous messageGo to next message
Howard
Messages: 11
Registered: March 2019
What is happening with this guys, we've heard nothing on this outage. It's still offline and means that the backups to MyKerio are not happening, nor are historic ones accessible. We've got all our customers firewalls, PBX's and Mailservers linked to this - can someone from GFI have the courtesy to give us some information as to what's happened, and when it will be back online.
Re: MyKerio offline? [message #149820 is a reply to message #149810] Thu, 27 May 2021 19:43 Go to previous messageGo to next message
kabo.kgwarae is currently offline  kabo.kgwarae
Messages: 12
Registered: April 2021
We are currently working on getting this issue resolved

GFI Customer Support Edge Team
Re: MyKerio offline? [message #149821 is a reply to message #149820] Thu, 27 May 2021 22:23 Go to previous messageGo to next message
Howard
Messages: 11
Registered: March 2019
Thank you Kabo. I've just had two emails, 1 to say it's been intermittent, the second to say it's been resolved. Hopefully we can get back to normal service.
Re: MyKerio offline? [message #149825 is a reply to message #149821] Fri, 28 May 2021 16:01 Go to previous message
kabo.kgwarae is currently offline  kabo.kgwarae
Messages: 12
Registered: April 2021
The issue looks to be resolved. If you see any further issues, I recommend opening a ticket with Support.

GFI Customer Support Edge Team
Previous Topic: MyKerio Text Notification
Goto Forum:
  


Current Time: Thu Sep 23 16:16:32 CEST 2021

Total time taken to generate the page: 0.05173 seconds