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Support / Update [message #148600] Wed, 26 August 2020 13:08 Go to next message
ffischer is currently offline  ffischer
Messages: 22
Registered: April 2017
Hello,
on GFI Customer Support Site you will be redirected to classichelp.kayako.com

As seen here, shows the Kayako Classi Version 4.93.12 - from Gfi that based on or only renamed as GFI Helpdesk is 4.93.09

When does Updates come?
Did we need to wait until GFI has the hayako Version converted into GFI Helpdesk?

Best regards
Frank
Re: Support / Update [message #148609 is a reply to message #148600] Thu, 27 August 2020 10:30 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Hi

Yesterday GFI HelpDesk 4.93.12 was released

GFI HelpDesk has a separate release process than Kayako Classic.


Ian Bugeja
GFI Software
Re: Support / Update [message #148610 is a reply to message #148609] Thu, 27 August 2020 10:33 Go to previous messageGo to next message
ffischer is currently offline  ffischer
Messages: 22
Registered: April 2017
Hi,
perfect.
So i will try to update today.

best regards
Frank
Re: Support / Update [message #149589 is a reply to message #148610] Mon, 12 April 2021 11:58 Go to previous messageGo to next message
nms is currently offline  nms
Messages: 1
Registered: April 2021
hi
i have an issue about update license key
Re: Support / Update [message #149610 is a reply to message #149589] Thu, 15 April 2021 11:03 Go to previous message
OliviaParcker is currently offline  OliviaParcker
Messages: 6
Registered: April 2021
So i will try to update today.
Olivia
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