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Home » GFI User Forums » GFI HelpDesk » Email Queue (Email Queue never create a ticket)
Email Queue [message #149522] Tue, 23 March 2021 15:53 Go to next message
hisham248 is currently offline  hisham248
Messages: 5
Registered: June 2019
Email Queue successfly created using POP3 and but no ticket is created when sending emails to the address.
it seems that GFI still has much more programming to do to make the software more reliable.
Re: Email Queue [message #149531 is a reply to message #149522] Wed, 24 March 2021 18:57 Go to previous messageGo to next message
bradley.smith is currently offline  bradley.smith
Messages: 20
Registered: February 2021
This will require more in depth troubleshooting assistance and as such we will need you to open a support ticket at classichelp.kayako.com/hc/en-us/signin.

GFI Customer Support Edge Team
Re: Email Queue [message #149542 is a reply to message #149531] Mon, 29 March 2021 11:04 Go to previous message
hisham248 is currently offline  hisham248
Messages: 5
Registered: June 2019
for those who may face the same, I elevated the privileges of the account connecting to the SMTP server to domain admin and this resolved the queue problem.
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