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Home » GFI User Forums » Kerio Operator » DTLS errors with Chrome 87 and Kerio Operator web client
DTLS errors with Chrome 87 and Kerio Operator web client [message #149181] Tue, 15 December 2020 17:17 Go to next message
bradleyland is currently offline  bradleyland
Messages: 26
Registered: March 2014
Location: Vero Beach, FL
If my users attempt to place calls using the web client using Chrome 87.0.4280, the call is terminated and the following appears in the error log:

Asterisk: DTLS failure occurred on RTP instance '0xb42e4d24' due to reason 'tlsv1 alert protocol version', terminating

As I understand it, Chrome has removed support for older DTLS versions, which I suspect is the root cause. Is there any workaround for this? Still very disappointed that Operator has been abandoned. It is still my favorite PBX, even in 2020.
Re: DTLS errors with Chrome 87 and Kerio Operator web client [message #149433 is a reply to message #149181] Thu, 25 February 2021 19:02 Go to previous messageGo to next message
88fingerslukee is currently offline  88fingerslukee
Messages: 92
Registered: November 2007
Did you ever get a fix for this? I've been using Kerio Phone App.
icon2.gif  Re: DTLS errors with Chrome 87 and Kerio Operator web client [message #149443 is a reply to message #149433] Mon, 01 March 2021 15:29 Go to previous message
Toraih is currently offline  Toraih
Messages: 2
Registered: March 2017
Location: CH
Either use a portable version of a webbrowser which still supports DTLS1.0 or use KerioPhone for Desktop:

@ app-update.kerio.com/operator/client/download?server=2.6.4.9 320&target=darwin-x64

I don't think you can expect a fix from GFI, like i feared years ago, the development of the Kerio-products has slowed down or stopped since GFI buyed Kerio.

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