GFI Software Aurea SMB Solutions


Home » GFI User Forums » GFI FaxMaker » Delete undeliverable faxes (Delete undeliverable faxes)
Delete undeliverable faxes [message #147658] Mon, 02 March 2020 08:40 Go to next message
michael.schmidt@cancom.de is currently offline  michael.schmidt@cancom.de
Messages: 2
Registered: March 2020
Hi GFI,

several customers want to have a feature in GFI Faxmaker to delete undeliverable faxes.

For example there is no DTMF / DID for an incoming fax the fax should NOT be delivered to the fax administrator AND also NOT to the Default Router but deleted and the caller should get a busy tone back.

The same when anybody calls a phonenumber which is not configured at CUCM that the caller will get an error message / busy tone

Can you please implement this feature in further version of GFI faxmaker.

BR
Michael
Re: Delete undeliverable faxes [message #147702 is a reply to message #147658] Fri, 06 March 2020 13:50 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 566
Registered: March 2017
Location: Malta
Hi Michael

What user have you configured in the Default Router? https://manuals.gfi.com/en/fax20/Content/ACM/Receiving/Match NoRoutingRule.htm



Ian Bugeja
GFI Software
Re: Delete undeliverable faxes [message #147703 is a reply to message #147702] Fri, 06 March 2020 13:57 Go to previous messageGo to next message
michael.schmidt@cancom.de is currently offline  michael.schmidt@cancom.de
Messages: 2
Registered: March 2020
Hi Ian,

yes we configured any user as default router which is not the fax administrator.

But the customer wants to have that incoming faxes which did not match to any configured DID should be rejected so that the fax was "unsuccessfull" for the sender.

At the moment the GFI accept all incoming faxes no matter if a DID is configured or not and for all the senders the fax was "successfull" even when there is NO DID configured.

This is a massive problem for the customer.

The customer wants to have the feature (the same as in Cisco CUCM) that all incoming faxes for which there is NO DID configured should be rejected.

BR
Michael
Re: Delete undeliverable faxes [message #148443 is a reply to message #147703] Thu, 16 July 2020 04:38 Go to previous message
mikestanton is currently offline  mikestanton
Messages: 3
Registered: July 2020
I think this is very good feature to have in option. If a mail isn't delivered then there should have a way to delete because of lots of undeliverable faxes there. So need to clear them.
Previous Topic: Bintec RT1202 / Faxmaker under Windows Server 2019 / Remote CAPI
Next Topic: Blockiert mit Frist (7703)
Goto Forum:
  


Current Time: Sat Sep 19 03:34:39 CEST 2020

Total time taken to generate the page: 0.03299 seconds