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Home » GFI User Forums » Kerio Connect » XMPP - login problem
XMPP - login problem [message #148029] Wed, 29 April 2020 07:14
alnif is currently offline  alnif
Messages: 2
Registered: April 2020
Hello community.

I have Kerio Connect 9.2.0

IM does not work.

DNS records (both global and local) are present.

[code]
__xmpp-server.__tcp.domain.com. SRV mail.domain.com.
__xmpp-client.__tcp.domain.com. SRV mail.domain.com.
[/ code]

On the firewall, the ports are open (5222, 5223, 5269), the XMPP services are running. When setting up the client (I tried different ones - pidgin, psi, eyeCU) on the client side, I get the message "Not authorized" (or an endless password request in the case of psi), but in the logs on the server side:

[code]
XMPP: User login<_at_>domain.com authenticated from IP address 1.2.3.4
[/ code]

What am I doing wrong?

[Updated on: Wed, 29 April 2020 08:06]

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