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| Re: unable to open newly added shared folders in Outlook 2016 [message #147428 is a reply to message #146329] |
Mon, 20 January 2020 07:25   |
Sven G.
Messages: 41
Registered: March 2011
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I received the following answer after escalating the ticket last week:
Quote:
Dear Sven,
We've pushed for an update from development. As of now, apologies, we were able to reproduce the issue, but we aren't seeing meaningful progress.
We will keep following up with them but we will only send you updates when we have significant progress or a solution.
If you have any questions or concerns in the meanwhile please do let us know.
Thank you for your patience.
Best regards,
Razvan Soranescu
GFI - Kerio Connect Support Team
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| Re: unable to open newly added shared folders in Outlook 2016 [message #147472 is a reply to message #147151] |
Tue, 28 January 2020 16:03 |
Sven G.
Messages: 41
Registered: March 2011
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If deleting and recreating the profile would work, I'd be happy at all to wait for a final solution.
But we can second Michals experience, although in most of the cases it does not work for us:
Michal D. wrote on Mon, 02 December 2019 10:54I have tested workaround and it's not 100% usable everywhere. Sometimes works, sometimes not. AND annoying auto update of client makes it more complicated.
I have sent logs and provided time for live event.
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