GFI Software

Welcome to the GFI Software community forum! For support please open a ticket from https://support.gfi.com.

Home » GFI User Forums » Kerio Connect » No images in email (No images in email when working with Outlook 2019)
No images in email [message #145786] Wed, 15 May 2019 08:52 Go to next message
PPG is currently offline  PPG
Messages: 184
Registered: February 2010
Using Kerio 9.2.9 patch 1 (4540)

Recently i'm cannot see any images when receiving email. This only applies to working with Outlook 2019. Images are shown when using the KC client or using any browser.
In the Outlook security options i've allowed Outlook to download all images.

Anyone else experiencing this?

Grtz. Peter-Paul
Re: No images in email [message #145793 is a reply to message #145786] Wed, 15 May 2019 16:03 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
I use Outlook 2019 and Kerio 9.2.9 patch 1 and I don't experience this.

How are you connecting Outlook 2019 to Kerio? ActiveSync, IMAP or KOFF?


Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch
Re: No images in email [message #145794 is a reply to message #145793] Wed, 15 May 2019 16:33 Go to previous messageGo to next message
PPG is currently offline  PPG
Messages: 184
Registered: February 2010
I use KOFF, just reinstalled it. Emptied the cache en synchronized again.
Still no inline images are being shown.
Re: No images in email [message #145798 is a reply to message #145794] Thu, 16 May 2019 08:45 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
I use ActiveSync with Outlook 2019 and see no problems. Can't comment on Koff.

Are you using any AddOns in Outlook? Sometimes AV vendors hook into Outlook and do all kind of weird things.


Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch
Re: No images in email [message #145800 is a reply to message #145786] Thu, 16 May 2019 09:28 Go to previous message
PPG is currently offline  PPG
Messages: 184
Registered: February 2010
Figured it out.

Internet Explorer has a security setting that, when enabled, prevents Outlook from displaying images with a secure URL. (Image URLs starting with "http" will display, but not URLs that start with "https.")

Change the setting in Internet Explorer:
If Outlook 2007, 2010, or 2013 displays some - but not all - images, you may need to change the setting in your Internet Explorer web browser or desktop software.
1. Open Internet Explorer.
2. Go to Tools > Internet Options.
3. Click the Advanced tab.
4. Scroll down to the Security settings list, then uncheck the "Do not save encrypted pages to disk" option.
5. Click OK.

Before the changes take effect, it may sometimes be necessary to clear the cache in Internet Explorer and close Outlook (File > Exit to close fully).

Thanks.

[Updated on: Thu, 16 May 2019 15:53]

Report message to a moderator

Previous Topic: External Email Notification in Body
Next Topic: Kerio Connect analyze log GFI Events Manager
Goto Forum:
  


Current Time: Sat Jun 10 20:59:57 CEST 2023

Total time taken to generate the page: 0.02668 seconds